Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Real store listing · independent assessment pending.

AEP Ohio

American Electric Power

Pay bill, report outage & more

2.8 ★228 ratings
—Downloads
4+Age rating
36 MBApp size
FreeIn-app purchases

About this app

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area

ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts…

Preview

Real screenshots from the store listing.

5 screenshots
AEP Ohio screenshot 1
AEP Ohio screenshot 2
AEP Ohio screenshot 3
AEP Ohio screenshot 4
AEP Ohio screenshot 5

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Store listing and review signals

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Not assessed
Fewer than 50 reviews scanned — too few to state a rate
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
Not assessed
This app's reviews have not been assessed yet
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

No review themes cleared the reporting threshold.

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 1.19.18.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.