“They raised the price of the ebikes from 15 to 17 and now 20 cents a min?! And they also nukes the speed on the bikes. A trip that used to take me 15 mins now takes 21 mins on the same next Gen bike. GTFO. Gonna start taking the bus or…”
Independent automated assessment · 3 signal sources · 403 reviews scanned · analyzed 2026-10-04.
4.6 ★6,699 ratings
1M+Downloads
4+Age rating
—App size
FreeIn-app purchases
About this app
The official app for Citi Bike, NYC’s bike share system.
Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2026.36.3.1789543356 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 2026.36.3.1789543356, updated 2026-09-25.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 6 distinct reviewers (1.5% of 403 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“keep raising prices. 5$ for a 20 minute ride after already paying a yearly fee messed up. they've raised the prices more than once per year in the last 5 years if I'm not mistaken.”
“Claimed that there was a $20 full day pass but charged me over $50 after I paid the $20 for the day pass horrible price gouging app”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.36.3.1789543356.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.