“love when my food takes 40 mins+ to get picked up. if the Dasher isn't even close to the pick up location, do not pick up the damn food!!! it usually always exceeds the wait time, and the food is cold. my drink was made incorrectly, and…”
Independent automated assessment · 3 signal sources · 4,030 reviews scanned · analyzed 2026-10-06.
4.7 ★29,562,455 ratings
50M+Downloads
12+Age rating
640 MBApp size
FreeIn-app purchases
About this app
With more than 310,000 menus and 55,000+ grocery, convenience and retail stores across 4,000+ cities in the U.S., Canada, Australia, and New Zealand, DoorDash offers the greatest online selection of your favorite restaurants and stores, delivered wherever you are. Plus, enjoy $0 delivery fees for your first order. Restrictions apply: https://drd.sh/tF5uns/
IT’S ALL HERE - Restaurants: Local and national favorites - Grocery: Everything from fresh produce to household items - Convenience: Snacks, drinks, OTC medicines, and more - Retail: Including gym must-haves, beauty supplies, etc. - Pet supplies: Treats, toys, and everything they need - Flowers: For special occasions or just because…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 8.39.0 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 8.39.0, updated 2026-10-05.
Google Play
This analysis describes version 15.295.4 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 15.295.4, updated 2026-10-05.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States a price and a billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 97 distinct reviewers — 4.8% of the 2,033 reviews scanned on this store leg (App Store).
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 6 distinct reviewers (0.3% of 1997 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 10 distinct reviewers (0.5% of 2033 reviews scanned)
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 14 distinct reviewers (0.7% of 2033 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“I sent a gift to my kids over 200 worth of food. theres a pin so my orders are supposedly protected but the dasher was able to bypass it an keep all that no an they refuse to refund. YOUR ORDER IS NOT PROTECTED BY A PIN”
“My food was tampered with and the agents were incredibly unprofessional. The supervisor was very rude and bluntly told me to disconnect the call when I was waiting for a survey. if you live in an area where people are likely to mess up…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 8.39.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.