“Ads. The app has too many ads that get in the way of it being a simple email client. You expect this in game apps but not in something like this. Stick with Gmail or another email client. This one isn't worth it.”
Independent automated assessment · 3 signal sources · 454 reviews scanned · analyzed 2026-10-04.
mail.com: Email app & Cloud
1&1 Mail & Media Incmail.com Mail and Cloud App - Secure mail and cloud storage in one email app…
4.5 ★148,975 ratings
1M+Downloads
4+Age rating
—App size
Free · In-app purchasesIn-app purchases
About this app
mail.com Mail and Cloud App - Secure mail and cloud storage in one email app
Our secure mail app brings all the speed and convenience of your email inbox and cloud to your smartphone. Enjoy 24/7 access to your mailbox and cloud storage.
EMAIL: Check your e mails, reply to e mail messages, use your mailbox, email folders and contacts, all from your smartphone. One secure mail app for multiple email accounts and email addresses! mail.com's secure mail app for Android is mobility for your e-mail inbox.
CLOUD: Your mail.com Cloud can be accessed online in your mailbox, so you don't just have your e-mail in your secure mail app inbox, but online cloud docs and photos as well. Activate automatic photo backups to keep your memories safe in your mailbox.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 9.18.1 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 9.18.1, updated 2026-09-29.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Aggressive ad load
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 20 distinct reviewers (4.4% of 454 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“full of ads”
“been a long time user. doesnt even compare to your mainstream email apps. constant ads. constant bugs, constant issues. im only here because now a lot is tied here. stick to something else”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 9.18.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.