“I put my card details by Google play payment in order to be active in a free trial period as it requires but charged me full one year subscription fee without my permission. I cancelled free trail subscription but couldn't't get refund…”
Independent automated assessment · 3 signal sources · 421 reviews scanned · analyzed 2026-10-04.
SignNow: Sign & Fill PDF Docs
SignNoweSign documents with SignNow — the trusted electronic signature app for Andro…
4.5 ★12,546 ratings
5M+Downloads
4+Age rating
—App size
Free · In-app purchasesIn-app purchases
About this app
eSign documents with SignNow — the trusted electronic signature app for Android, used by 6 million professionals worldwide. No monthly signing limit for you or your signers.
Sign contracts, invoices, and agreements — collect electronic signatures and manage your document workflow directly from your Android device. No printing, no scanning, no delays.
SIGN PDF DOCUMENTS & COLLECT E-SIGNATURES:
• eSign PDF forms, contracts, agreements, and other documents with a tap • Add signature to PDF, Word, and Excel files — draw, type, or upload your own • Invite one or more signers via email or a signing link • Set a custom signing order and assign roles to each party • Get notified in real time when files are opened and signed • Collect in-person e-signatures with Kiosk Mode at events, front desks, and waiting rooms
FILL, SIGN PDF & EDIT DOCUMENTS:…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 9.28.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 9.28.1, updated 2026-10-01.
The app has been updated since this analysis. The findings on this page describe version 9.28.0, not the version now listed on the store.
Release notes for the newer versions, in the developer’s own words:
Version 9.28.1 · 2026-10-01
No release notes were provided for this version.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Trial converts to a charge: raised by 5 distinct reviewers (1.2% of 421 reviews scanned)
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 7 distinct reviewers (1.7% of 421 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“I was sent this app for signing school documents and then the trial ended and these scam artists charged me for a full year of service. why would I want a year of this service? what student would? now im seriously questioning the school…”
“auto charged me 85.99 for a year subscription even tho i declined after free trial and google store refuse to refund absolute scam no warning just £85.99 straight out my account”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 9.28.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.