“Stole my money — I was not able to access my tickets. After trying for hours I contacted the chat with your customer service representative and was told to send back the tickets and I would receive a full refund. Now after two weeks you…”
Independent automated assessment · 3 signal sources · 1,004 reviews scanned · analyzed 2026-10-06.
4.8 ★1,430,038 ratings
—Downloads
4+Age rating
144 MBApp size
FreeIn-app purchases
About this app
YOUR DESTINATION FOR LIVE EVENTS Put the world of live events at your fingertips with over 50 million listings in 200+ countries. Discover concerts, sports, theatre, comedy and festivals — all in one place.
DISCOVER EVENTS, CURATED JUST FOR YOU Get personalized event recommendations based on what you love. Follow favorite artists, teams, and venues to stay in the loop about upcoming dates and pre-sales.
CHOOSE YOUR VIEW View interactive 3D venue maps and seat view previews so you know exactly what you're getting. Filter by price range, section, row, number of tickets, or special amenities like VIP packages and accessible seating.
BUY WITH CONFIDENCE Your order is backed by our FanProtect Guarantee®. If there's an issue with your tickets, we'll make it right with replacement tickets or a full refund. If your plans change, you can easily resell your tickets on the app.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 106.5.1 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 106.5.1, updated 2026-09-29.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 62 distinct reviewers — 6.2% of the 1,004 reviews scanned on this store leg (App Store).
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 15 distinct reviewers (1.5% of 1004 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“They steal my money — I really don’t recommend it , its a nightmare”
“Parking scam — Ordered parking passes for a concert at MVP arena in NJ. Arrived before show my ticket didn’t work, arena security said everyone was having issues. Bought new parking, reached out to Stub hub with issue once parked, and NO…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 106.5.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.