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Chegg Study - Homework Help
Chegg, Inc. · Education

We analyzed this app across 3 independent signals and corroborated nothing unfair. That is a signal, not an audit.

Nothing unfair corroborated · unauditedConfidence: High3 signal sources500 reviews scannedNot human-reviewedas of 2026-10-05
 Which version this describes

This analysis describes version 6.44.0 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 6.44.0, updated 2026-08-29.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

One source only — shown, not confirmed 2

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Hard to cancel
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 12 distinct reviewers (2.4% of 500 reviews scanned)
Reported by users: Reports of unexpected charges
One source onlyShown, not confirmed — the only source is user reviews.view evidence
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 24 distinct reviewers (4.8% of 500 reviews scanned)

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Hard to cancel

This organization is bad — Please do not download I’m begging you! I give this app a 0 stars. It doesn’t help with anything, give incorrect answered and it’s 100 times hard to cancel your subscription. Don’t waste your money!!!!! Trust…

1★ · App Store · 2025-12-05

This is a Scam App — Don’t make an account on this app or buy a subscription, they make it purposefully difficult to cancel the subscription and delete your account. Don’t get this app

1★ · App Store · 2025-04-01

Canceling membership is not an option! — App is impossible to cancel. I have canceled 3 times now and they keep charging me! I have clicked the cancel button but NOTHING HAPPENS! I’ve been waiting on the phone for over 25 mins waiting to…

1★ · App Store · 2025-02-28

Reports of unexpected charges

Scam chegg — It’s a scam. They don’t have any of the answers I asked took my money didn’t help once I try asking their expert but they don’t ever get back to you. Never they gotten back to me. Is stupid how you pay for it and is still…

1★ · App Store · 2026-02-27

Charged for over 3 months — No receipts just continued charges without my knowledge

1★ · App Store · 2025-07-23

SCAM — DO NOT PURCHASE. THEY WILL CONTINUE TO CHARGE YOU EVEN AFTER YOU CANCEL YOUR ACCOUNT.

1★ · App Store · 2025-06-16

What this app sells

Every purchase the store discloses. Store listing
 What this app sells

From the store listing. Billing terms are read from each purchase’s name — the stores don’t publish them — so treat them as a strong hint, not a disclosure.

Show 2 more purchases we couldn’t categorise

These are really on sale; we just can’t tell from the name whether they recur.

Chegg StudyTerm not stated$15.99
Chegg Study BasicTerm not stated$15.99

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-05 Version analyzed: 6.44.03 independent signals500 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.