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EWA: Learn Languages
Lithium Lab Pte Ltd · Education

What’s the catch? Hard to cancel — reported by 29 users.

Analyzed automatically from 6 independent signals that had to agree — not a hands-on test, and not human-reviewed.

1 on the catch list · analyzedConfidence: High6 signal sources1,044 reviews scannedNot human-reviewedas of 2026-10-05
 Which version this describes

App Store

This analysis describes version 26.9.24 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 26.9.24, updated 2026-09-25.

Google Play

This analysis describes version 11.15.2 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 26.925.6138, updated 2026-10-01.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Reported by users: Hard to cancel
Reported by 29 usersReported by users, not measured — nothing we can inspect could show this either wayview evidence
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Raised by 29 distinct reviewers — 5.4% of the 533 reviews scanned on this store leg (App Store).

Positive evidence 2

Things this app does right, published at the same strengths as the catch list.

States a price, or offers a one-time purchase
Measuredfrom the app's own on-screen textartefact 938e8a71448f…
The app's own text offers a one-time or lifetime purchase, or reviewers report that the price is stated clearly.
What we saw: Offers a one-time or lifetime purchase: "is confirmed as one-time purchase (has oneTimePurchaseOfferDetails)"
Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 7

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

In the app's own text: Tracking and data collection concerns
One source onlyShown, not confirmed — the only source is SDKs in the app package.artefact 938e8a71448f…
The app ships session-recording or a wide tracking stack, holds permissions that read personal data, or is reported by users to sell, leak or over-collect it. The evidence line says which of those was observed.
What we saw: Ships session-recording SDK (UXCam) that can replay on-screen activity
In the app's own text: Progress pauses until you wait or pay
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 938e8a71448f…
Use is rationed by an energy/hearts/lives meter that runs out and forces a wait or a purchase.
What we saw: Use is rationed by a refillable meter: "Refill your energy or subscribe."
In the app's own text: Pay to progress
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 938e8a71448f…
Advancement or competition is gated behind spending money rather than playing.
What we saw: Progress itself is for sale: "Get more energy"
In the app's own text: A plan is pre-picked as 'recommended'
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 938e8a71448f…
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
What we saw: Purchase screen steers the choice: "Best value"
Reported by users: Reports of unexpected charges
One source onlyShown, not confirmed — the only source is user reviews.view evidence
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 21 distinct reviewers (3.9% of 533 reviews scanned)
In the app's own text: Countdown-timer purchase pressure
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 938e8a71448f…
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Offer ends in"
From the store listing: Usable without an account
One source onlyShown, not confirmed — the only source is the store privacy disclosure.view evidence
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (5 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Hard to cancel

Very difficult to cancel. I'm on week two of trying to cancel and have been emailing their customer service in Singapore. All I get is the run around. Rather than helping, they keep pushing it back on me. Terrible app. Terrible customer…

1★ · Google Play · 2026-05-22

AVOID! Edit: Their reply that they will 'sort this out' is also untrue. They still won't refund despite proof I visited the final cancelation page. They make it very difficult to cancel your subscription and even when you do, they will…

1★ · Google Play · 2026-08-05

Do not use this app. It is impossible to cancel your subscription and when you do, it continues to charge you. There is no easy way to talk to someone at the company. Edit: It says a lot about a company that responds to a poor review…

1★ · Google Play · 2026-05-13

Reports of unexpected charges

I cancelled EWA more than 6 months ago, but charges continued on my Visa card. No subscription appeared in the app or Google Play, and logging in with the same email showed a new-user onboarding flow. I was charged multiple times…

1★ · Google Play · 2026-06-19

AVOID! Edit: Their reply that they will 'sort this out' is also untrue. They still won't refund despite proof I visited the final cancelation page. They make it very difficult to cancel your subscription and even when you do, they will…

1★ · Google Play · 2026-08-05

We use this app for my daughter.... Unfortunately, the billing and customer support are very disappointing. I had already paid for a one-year subscription until June 2027 and cancelled the renewal, but I was charged again. I never…

1★ · Google Play · 2026-07-13

What this app sells

Every purchase the store discloses. Store listing
 What this app sells

From the store listing. Billing terms are read from each purchase’s name — the stores don’t publish them — so treat them as a strong hint, not a disclosure.

Subscriptions6
One-Month SubscriptionMonthly$15.99
One-Month SubscriptionMonthly$11.99
Six-Month SubscriptionMonthly$34.99
One-Month EWA Premium SubscriptionMonthly$15.99
One-Year SubscriptionYearly$99.99
One-Year SubscriptionYearly$49.99
This list is cut off. Apple shows at most 10 in-app purchases, and this app is at the limit — so it very likely sells more than we can see.
Google Play doesn’t publish per-purchase prices, so this list covers the other store only.

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-05 Version analyzed: 26.9.24 (App Store), 11.15.2 (Google Play)6 independent signals1,044 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure.