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Plantum - AI Plant Identifier
AIBY · Education

We analyzed this app across 3 independent signals and corroborated nothing unfair. That is a signal, not an audit.

Nothing unfair corroborated · unauditedConfidence: High3 signal sources503 reviews scannedNot human-reviewedas of 2026-10-04
 Which version this describes

This analysis describes version 6.21 of the app, analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 6.21, updated 2026-09-02.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

One source only — shown, not confirmed 4

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Trial converts to a charge
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Trial converts to a charge: raised by 8 distinct reviewers (1.6% of 503 reviews scanned)
Reported by users: Hard to cancel
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 20 distinct reviewers (4.0% of 503 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 6 distinct reviewers (1.2% of 503 reviews scanned)
Reported by users: Reports of unexpected charges
One source onlyShown, not confirmed — the only source is user reviews.view evidence
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 25 distinct reviewers (5.0% of 503 reviews scanned)

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Trial converts to a charge

SHADY SHADY company — Despite canceling during the free trial period keeps charging my credit card every week !!!!!! Update on 4/1 Contrary to what they have responded, despite canceling the subscription the same day as I started ( while…

1★ · App Store · 2026-04-01

Misread plants and double charged — I tried the 1 week free trial, got charged immediately instead of after the first week. I scanned a plant in my yard and it identified it as wild cabbage when it was clearly milk thistle, so I decided…

1★ · App Store · 2026-02-20

Impossible to cancel — I signed up for a free trial and forgot to cancel before the charge period. I then went to cancel after the first charge and found it is virtually impossible. In fact, I am still trying. The FAQs tell you to cancel…

1★ · App Store · 2025-08-17

Hard to cancel

No Longer Free — Hit cancel hidden top right. Now it cycles over and over pop ups to buy. Hit cancel. Pops right back up deletes your photo. Hit cancel. Take photo. Pops up deletes photo. Will not let you use the app without paying a…

1★ · App Store · 2026-06-23

Plantum you can’t cancel — I have tried to cancel this subscription. Even with google I cannot figure out how to do this. They are deceptive with this.

2★ · App Store · 2025-11-03

You CAN’T CANCEL THE SUBSCRIPTION!!! — I used this app for the free trial and purchased it for $24.95 but did not see anywhere that they charge $6.99 multiple times. I CANCELED the app. I reached out to the support team to cancel and…

1★ · App Store · 2025-10-25

Reports that the ads misrepresent the app

Meh! — So far it has told me nothing, I feel that advertising is somewhat misleading.

1★ · App Store · 2025-04-25

Not Free — As I am looking for a free app to help with my plants I am rating all apps that advertise free but require a subscription. Hope my hard work helps others and prevents them the frustration of dealing with false advertising

1★ · App Store · 2024-08-18

Not what was advertised. — The advertisement showed scanning a plant and a cool thing like add milk, coffee etc popped up. I couldn’t try the app without subscribing to it. The “3 day trial” would make me sign up at a higher price. So I…

1★ · App Store · 2024-07-26

Reports of unexpected charges

SHADY SHADY company — Despite canceling during the free trial period keeps charging my credit card every week !!!!!! Update on 4/1 Contrary to what they have responded, despite canceling the subscription the same day as I started ( while…

1★ · App Store · 2026-04-01

Misread plants and double charged — I tried the 1 week free trial, got charged immediately instead of after the first week. I scanned a plant in my yard and it identified it as wild cabbage when it was clearly milk thistle, so I decided…

1★ · App Store · 2026-02-20

HIDDEN CHARGES — I went to sign up for what I thought was a monthly charge when I was prompted to pay what I thought would be a one time charge of $49.99 only to learn the app was charging me $6.99 every WEEK on top of the lifetime charge…

1★ · App Store · 2025-12-17

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-04 Version analyzed: 6.213 independent signals503 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.