What’s the catch? Reports of unexpected charges — reported by 37 users.
Analyzed automatically from 3 independent signals that had to agree — not a hands-on test, and not human-reviewed.
This analysis describes version 6.342.10000 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 6.342.10000, updated 2026-09-29.
What the analysis found
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Reports of unexpected charges
Tips and surcharges — I don’t like how they do their tips they take it out at separate times instead of just taking out at one time when they charge you in the first place I understand that people may change their mind and want to add…
1 star overpriced and no reimbursement for messed up orders — Terrible app, overpriced everything and extra added unnecessary fees. Use Toast Doordash and try to pickup as an alternative. also they don't refund you if they mess up your…
ZERO STARS, HORRIBLE EXPERIENCE!! — I’d give it a zero stars if i could. I ordered something to the wrong address (different state) and tried to change the location but the app didn’t let me and by the time I tried to cancel it altogether…
Price keeps rising
Too expensive — It’s getting expensive and the one free is not really a free deal
Price gouging — Your fees are way higher than the other services. Higher than DoorDash and higher than Grubhub. I rarely ever use this app unless its absolutely necessary. I also have to give my driver less of a tip because the Postmates…
Lucky I’m lazy — Jacked up prices and fees on fees
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.