What’s the catch? Reports of unexpected charges — reported by 34 users.
Analyzed automatically from 3 independent signals that had to agree — not a hands-on test, and not human-reviewed.
This analysis describes version 3.9.94 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 3.9.94, updated 2026-10-01.
What the analysis found
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Reports of unexpected charges
Zero stars — If I could give this app zero stars, I would. I had this app downloaded for one day, didn’t like it, didn’t sign up for a subscription, yet they charged me $120. I never used the app other than one day to explore it. I asked…
Sneaky Charged — Do not recommend
Refused a refund — Very frustrated. Signed up for the free-trial which I never even used, and unfortunately forgot to cancel the subscription before I was charged for the ENTIRE year ($119) out of my bank account. In between signing up…
Trial converts to a charge
Tried then charged — I was trying the reframe app for the week to see if it was something I’d be interested in sticking with. I found the app unuseful, and just not for me. I cancelled the free trial/subscription within the week and was…
Fraud scam — Do not use this app not even the free trial they will charge you the yearly fee and then when reaching customer service they will ignore your request for refund and refuse to pay you I’ve filed a small claim lawsuit against…
Only issue is billing — Got charged for subscription even though I had cancelled after the free trial.
Hard to cancel
They won’t let me cancel — The 7 day trial didn’t impress me. The notifications and alerts that I setup never even worked and the steps in FAQ to cancel don’t work- they aren’t even there. I’ve messaged them 3 times in past 3 days to…
Won’t let me cancel — I still got charged even after I cancelled my subscription and my account
Cannot cancel-beware — Non-existent customer service. Seriously. Have emailed various times only to have an ai email reply saying they’re working on it. Subscribed directly through reframe. Under settings there is nothing about…
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.