What’s the catch? Reports of unexpected charges — reported by 199 users.
Analyzed automatically from 3 independent signals that had to agree — not a hands-on test, and not human-reviewed.
This analysis describes version 6.342.10000 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 6.342.10000, updated 2026-09-28.
What the analysis found
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
What reviewers said
Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.
Reports of unexpected charges
Convenient and helpful — Enjoying Uber eats. Very convenient; for work or home. Still puzzled by these hidden fees. Offers in the “app” about discounts and once all totaled, I don’t see the savings. It’s very odd.
Hidden fees for premium subscribers is out of control — You pay a huge bill for premium “no fees” and then every time you check out they charge you $7-15 for “other fees” that completely negate your subscription fee. And if your order…
Refund — Got ripped off cancelled order due to app sending to wrong address when I noticed I cancelled immediately they refuse to refund money will never use again .DOOR DASH IS THE WAY TO GO. No issue they won’t fix they don’t try to…
Price keeps rising
Increased in price — If I order from Wingstop I’m not charged extra for bone-in. Also the extra charge service fees, delivery fee and taxes make a simple $20.00 turn into a $40.00 dollar meal. I have to think real hard if there is a next…
Pricey — Getting expensive
Awful — Be careful when it comes to ubereats. While the delivery and service fees are over the top, even using premium doesn’t include a lot of places to order food from without a delivery fee, increasing the service fee also. Plus…
Reports that the ads misrepresent the app
Bait and switch, all over bad practice abound — Paid for premium direct deliver, was quoted a time, the delivery time kept pushing further out, canceled driver, then the other deivet stopped for 10 minutes at a gas station. Food arrived…
Worst Delivery Experience & Customer Support — ⭐ 1 Star This has been the worst food delivery experience I’ve had, and the customer support made it even worse. I placed an approximately $50 order for my mother and myself. The order…
Pay your own workers — Delivery times have been significantly delayed for a consistent period of time now. You are no longer able to adjust your tip according to the level of service provided by your assigned delivery person. They ask you…
Hard to cancel
Ai slop — AI support “team”. Tried to cancel an order bc I had to go to bed for work and it was over an hour late but can’t do that. Left a ten dollar tip as well. No hate to the driver, maybe if this scum company would actually pay their…
SCAMMM — Taken money out of my bank in small amounts and then tried taking large amounts of money, only didn’t because I froze my card when I noticed the first few transactions. I didn’t make any purchases on this app either it just…
Horrible — Will charge you with a cancellation fee but make it hard for you to cancel because the longer the cancellation takes the more money they can charge you. They also will not tell you how much they charge. They say it is based on…
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.
Hands-on inspections are not yet open.