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Zoosk - Social Dating App
Zoosk, Inc. · Social

What’s the catch? Hard to cancel — 2 independent sources agree, backed by user reviews and the app's own on-screen text.

Analyzed automatically from 6 independent signals that had to agree — not a hands-on test, and not human-reviewed.

1 on the catch list · analyzedConfidence: High6 signal sources469 reviews scannedNot human-reviewedas of 2026-10-04
 Which version this describes

App Store

This analysis describes version 12.2.0 of the app, analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 12.2.0, updated 2026-08-20.

Google Play

This analysis describes version 12.0.2 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 20.0.1, updated 2026-10-01.

The app has been updated since this analysis. The findings on this page describe version 12.0.2, not the version now listed on the store.

Release notes for the newer versions, in the developer’s own words:

Version 20.0.1 · 2026-10-01

No release notes were provided for this version.

What the analysis found

Each finding shows what agreed and how strongly. Automated analysis

The catch list 1

Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.

Hard to cancel
2 independent sources agreefrom user reviews and the app's own on-screen textartefact 1253f3df03f9…
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Cancellation copy routes the user away from a direct control: "Cancel your subscription before you go"

Positive evidence 2

Things this app does right, published at the same strengths as the catch list.

States a price, or offers a one-time purchase
Measuredfrom the app's own on-screen textartefact 1253f3df03f9…
The app's own text offers a one-time or lifetime purchase, or reviewers report that the price is stated clearly.
What we saw: Offers a one-time or lifetime purchase: "One time purchase"
Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 3

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Aggressive ad load
One source onlyShown, not confirmed — the only source is user reviews.view evidence
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
What we saw: Aggressive ad load: raised by 11 distinct reviewers (2.7% of 415 reviews scanned)
Reported by users: Paywall blocks the basics
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 6 distinct reviewers (1.4% of 415 reviews scanned)
In the app's own text: Upgrade prompts use guilt-trip wording
One source onlyShown, not confirmed — the only source is the app's own on-screen text.artefact 1253f3df03f9…
Declining an upgrade is written as a loss ('No thanks, I don't want to improve'), or users report being repeatedly pushed to subscribe during normal use.
What we saw: Declining is written as a loss: "No, I don't want to opt in"

What reviewers said

Verbatim excerpts from public store reviews, shown as corroborating user reports. They are not Appworthy audit evidence, and a quotation is not proof of the finding it sits under.

Hard to cancel

HOW CAN I CANCEL THIS SUBSCRIPTION!!! This is impossible to cancel. I tried in the app - nothing! I went into Google Play - nothing! I don't want you to charge me for any more months!!! I subscribed yesterday for one month. I don't want…

1★ · Google Play · 2026-02-12

The sites "likes", from people that haven't selected you at all. This has been proven with contact I have had with the people in question. The site is cooked in it's process, when opening the site also, it automatically magically selects…

1★ · Google Play · 2026-05-30

False ban reported on me. impossible to reach anyone and get responses from Zoosk. Also, can't cancel membership, yet I'm banned. Don't use this site. Not much turnover, over the years, of "dates". Same people on here for years. I will…

1★ · Google Play · 2026-08-29

Aggressive ad load

TOO many ads. Garbage app! Did away with the annoying ads. Kudos for that. As far as the availability of available women, different story. Either women that have had a profile for months (or longer) and probably don't even check it any…

1★ · Google Play · 2026-07-31

Too many ads. this dating site has changed. You cannot look at who viewed you without looking at ADSThat go on and on Sometimes not being able to get back to who viewed you. There are a lot of good things , but it's changed so much on…

2★ · Google Play · 2026-06-30

THIS IS THE WORST APP, NOBODY CAN CONTACT , U CANT CONTACT OTHERS, LOTS OF COMMERCIALS THAT INTERRUPT YOUR MUSIC , AND THERE IS NO WAY TO CONTACT HELP. STAY OFF THIS SITE ITS ALL FAKE

1★ · Google Play · 2026-05-21

Paywall blocks the basics

cash grab. you can't do anything without paying for a membership. you can't message, even if you both like each other. you still need to pay to even talk to anyone. . also if someone likes you. you can't see their profile without…

1★ · Google Play · 2025-12-31

Can't do anything productive on the all without paying. Maybe free to download but after that all you can do is window shop unless you want to pay and not cheap.

1★ · Google Play · 2026-07-16

Just another cash grab app. you can search. But anything else hits the paywall. Likes. messages. What is the point if you have to pay to do anything?!

1★ · Google Play · 2026-08-17

What this app sells

Every purchase the store discloses. Store listing
 What this app sells
Google Play doesn’t publish per-purchase prices, so this list covers the other store only.

How the automated analysis works

Automated, corroborated, and never human-reviewed without a person.

This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

 Not yet human-reviewed

Several measurements above say “Not assessed” because no artefact we hold can answer them. A human review is what resolves those — and it can remove a favourable band as easily as add one.

Hands-on inspections are not yet open.

 How this page was produced
Analyzed 2026-10-04 Version analyzed: 12.2.0 (App Store), 12.0.2 (Google Play)6 independent signals469 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure.