“Scam! — I clicked on free trial for 7 days, and was charged 16 bucks the very next day! I want a refund! This was not what I signed up for!”
Independent automated assessment · 3 signal sources · 2,007 reviews scanned · analyzed 2026-10-06.
4.7 ★657,982 ratings
—Downloads
4+Age rating
548 MBApp size
FreeIn-app purchases
About this app
Major new updates:
Collaborate and share your files in PDF Spaces, and turn your document summaries into podcast-style audio in Acrobat Studio.
The world’s most trusted PDF reader, PDF editor, and PDF maker with more than 635 million installs. View, share, annotate, add comments, and sign documents - all in one app. You can store your files online and read documents anywhere.
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Paid features:
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Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 26.08.50 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 26.08.50, updated 2026-09-21.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 6
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Trial converts to a charge: raised by 29 distinct reviewers (1.4% of 2007 reviews scanned)
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 18 distinct reviewers (0.9% of 2007 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 5 distinct reviewers (0.2% of 2007 reviews scanned)
Reported by users: Paywall blocks the basics
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 17 distinct reviewers (0.8% of 2007 reviews scanned)
Reported by users: Upgrade prompts use guilt-trip wording
Declining an upgrade is written as a loss ('No thanks, I don't want to improve'), or users report being repeatedly pushed to subscribe during normal use.
What we saw: Constant upsell pressure: raised by 7 distinct reviewers (0.3% of 2007 reviews scanned)
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 38 distinct reviewers (1.9% of 2007 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Acrobat Pro — Scammers! After 7 days of free trial they started to charge $26 every month without any notifications. When I tried to cancel subscription they asked me to pay $90 for the earlier cancellation because my plan is was never…”
“DO NOT TRY THE FREE TRIAL!!! — I tried the free trial, canceled the same day and the company charged me $14.99 anyway.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 26.08.50.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.