Appworthy

ATSC Support

Business

Allstate
Download on theApp Store
App Store rating1.8★33 ratings
PriceFreeListed price
Age17+Store age rating
Size146 MBiPhone download
CategoryProductivity
DeveloperAllstate

What we found

Full report

Too little checked to say Store information only. We haven’t analysed this app or read its reviews yet.

Money

  • Free to download.

Not yet tested.

The store currently lists version 22.0.1, updated 2026-09-23.

Preview

Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5

Store screenshots supplied by the developer.

About this app

ATSC Support is a way to help self-solve your technology issues.

The ATSC has introduced a new support mobile app, giving you the ability to self-solve your technology issues, check your ticket status as well as chatting with the ATSC, which will provide greater accessibility through your digital connection with us.

The ATSC Mobile App complements the experience you have on the Agency Online Technology Support/myATSC website and serves to provide a seamless experience with fast and easy accessibility, on-demand interactions and responses, self-service capabilities and help available via chat.

From the developer’s store description.

For developers and the curious

The full report

The evidence, sources, measurements and versions behind every label above.

Findings and evidence

Not yet tested
Not yet tested. No analysis has been published for this app. A missing label is not a clean bill of health.

What reviewers report

No review coverage

No review analysis published for this app.

Measurements

3 measured · 5 not assessed

“Not assessed” means we could not measure it. It is never a zero and never a pass.

From store data and reviews

Developer replies to reviews
Not assessed
Fewer than 50 reviews scanned — too few to state a rate
Price in the store description
The store description doesn’t list prices (most don’t)
Cancelling, in the store description
The store description doesn’t say how to cancel (most don’t)
Themes reported by reviewers
Not assessed
This app's reviews have not been assessed yet
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the app package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.

Sensitive permissions
Not assessed
No package has been scanned for this app
Analytics or tracking SDKs in the scanned package
Not assessed
No package has been scanned for this app
Advertising SDKs in the scanned package
Not assessed
No package has been scanned for this app
How we know

Supporting measurements: not a complete list of possible harms or positives. Measurement vocabulary 1.4 · how these are measured

Versions and dates analysed

Not yet tested

Not yet tested. No analysis has been run for this app, so there is no version or date to report.

Store update history

Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.

App Store

Version 22.0.1 · 2026-09-23
New • Attachment error handling • Input form screen navigation screen • Input form screen error window navigation Fixed • Application theme changes after closing and reopening the app • Certain colors are not rendered on iOS • Special characters are not displayed in file names • Problems updating barcode input forms with multiple inputs • The user can only view a small subset of list options in a Virtual Agent chat • Data visualization sources fail to decode JSON that does not contain a label • Placeholder text is not visible on an IT Asset Management asset • Input form screen survey shows incorrect choices when scrolling on iOS 18 • App gets stuck on blank screen when the…

Shortened here; the full notes are on the store listing.

Assessment record

Status
Not yet tested
App identifier
atsc-support
Sources used
None recorded
Reviews read
None recorded
Package examined
No package scan
Human inspection
Not completed
How we know
Measurement vocabulary
1.4

Store facts

App Store

What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.

App Store

Store rating
1.79 ★ · 33 ratings
Version
22.0.1
Updated
23 Sep 2026
Price
Free
Age rating
17+
Size
146 MB
Open in App Store
Developer
Allstate
Category
Productivity
Listing price
Free

No itemized purchase list is available for this listing.

Method and limits

What this report can and cannot show

What a missing label means

Not yet tested. No analysis has been published for this app, so there is no method to describe for it yet. A missing label is not a clean bill of health: it means nothing has been read, not that nothing is wrong.

Limits of this report

  • A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
  • Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
  • Not assessed is a state. It is never a zero and never a pass.
  • A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A human review gives an app hands-on, recorded measurements. None has been run for this app. Hands-on inspections are not yet open.
Review thresholds Read the methodology For developers

Request a correction

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