“Unable to cancel — The app kit glitching out when I would go to cancel my free trial and was ultimately charged and now can’t even figure out if I’m going to get refunded for it or not through apple. It's like my request for cancelation…”
Independent automated assessment · 3 signal sources · 508 reviews scanned · analyzed 2026-10-05.
4.6 ★49,271 ratings
—Downloads
4+Age rating
264 MBApp size
FreeIn-app purchases
About this app
Authenticator App helps you keep your online accounts safe by giving you secure two-factor authentication codes for all your accounts.
Key Features of the Authenticator App:
- Secure & Private Encryption Your data is always encrypted, even in iCloud. Only you have access to your two-factor authentication data.
- Encrypted Backup Create an encrypted backup of your codes to ensure seamless recovery in case you lose or upgrade your device.
- Automatic Synchronization Across Apple Devices Enjoy real-time synchronization of your accounts across all your Apple devices, including iPhone, iPad, Mac and Apple Watch.
- Groups Organize your accounts into groups for a cleaner setup. Share your groups with others and control access with flexible permissions.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 4.0.9 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 4.0.9, updated 2026-09-30.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 4
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Trial converts to a charge: raised by 5 distinct reviewers (1.0% of 508 reviews scanned)
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 12 distinct reviewers (2.4% of 508 reviews scanned)
Reported by users: Paywall blocks the basics
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 6 distinct reviewers (1.2% of 508 reviews scanned)
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (4 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“DOES NOT WORK! — This is a worthless app! Beware because even if you cancel the free trial they still charge you and they don’t even respond to your messages asking for a refund.”
“Not working — I downloaded this app to access my USCIS account but did not work. I used the free trial. Then I cancelled the subscription just on the day when the free trial ends, they charge me right away and they dont give the refund…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 4.0.9.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.