Appworthy
Hard to cancel
2 independent sources agreeHard to cancel: raised by 9 distinct reviewers (about 1 in 56 reviews we read)
Definition
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
App Store rating4.7★16.5K ratings
Google Play rating4.5★66.6K ratings
PriceFreeIn-app $9.99–$69.99
Age17+ · 4+App Store · Google Play
Size120 MBiPhone download
CategoryHealth & Fitness
DeveloperBetterMe Limited
What we found
Full reportSerious warnings 1 confirmed warning, and users report 2 more things. Checked: 900 reviews, the Android app’s code, the store listing and the privacy label.
Money
- Free to download · in-app purchases $9.99–$69.99 (10 listed, the most the App Store shows). Weekly plans $9.99 (about $519 a year), $59.99 (about $3119 a year) and $69.99 (about $3639 a year); monthly plans $9.99 (about $120 a year), $14.99 (about $180 a year) and $19.99 (about $240 a year); yearly plan $19.99; 3-month plan $39.99 (about $160 a year). The other purchases’ names don’t say how often they bill. Google Play doesn’t publish per-purchase prices.
- Hard to cancelConfirmed
- 23 users report unexpected chargesNot confirmed · about 1 in 22 reviews we read
- 14 users report a free trial turning into a chargeNot confirmed · about 1 in 36 reviews we read
- If you subscribe through the store, cancel in iPhone Settings → your name → Subscriptions or Google Play → Payments & subscriptions → Subscriptions. Deleting the app doesn’t cancel a subscription.
Positives
From our automated analysis, 27 Oct 2026. Every label links to its evidence in the full report below.
App Store
This analysis describes version 7.33.0 of the app, analyzed 2026-10-27 .
The store currently lists version 7.33.0, updated 2026-10-15.
Google Play
This analysis describes version 4.59.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-26 .
The store currently lists version 4.59.0, updated 2026-10-07.
Preview
Store screenshots supplied by the developer.
About this app
BetterMe: Mental Health—an all-in-one app for your mental well-being, offering meditations, courses, and other tools.
Mindfulness is key to a balanced life, and BetterMe offers simple, practical relaxation methods for everyone, whether you're just starting out or already a pro. Dive into guided practices and start discovering your inner peace today—let's embrace the good vibes together!
Teaming up with mental health experts, we have used effective tools and strategies from Cognitive Behavioral Therapy (CBT) to help you tune in to the world surrounding you.
Incorporate mindfulness into your daily routine through guided meditations, stress-relief practices, breathwork, sleep meditations, and hundreds of mental health exercises. When your mind is clear, you concentrate better, feel inspired, and get more life energy.
Just a few minutes can really boost your well-being.…
From the developer’s store description.
For developers and the curious
The full report
The evidence, sources, measurements and versions behind every label above.
Findings and evidence
Things to watch for 1
Findings that met the published evidence standard.
Open evidence
Positives 3
Specific evidence of a useful property, within the stated scope.
States a price, or offers a one-time purchase
MeasuredOffers a one-time or lifetime purchase: "Lifetime Access"
Definition
The app's own text offers a one-time or lifetime purchase, or reviewers report that the price is stated clearly.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dNo advertising SDKs
MeasuredNo advertising or mediation SDK among the 10 SDKs detected in the package
Definition
No advertising or mediation SDK of any kind was found in the package.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dDeveloper says data deletion can be requested
MeasuredThe developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
Definition
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
One source only — shown, not confirmed 6
Open observations that have not cleared the evidence bar.
Trial converts to a charge
One source onlyTrial converts to a charge: raised by 14 distinct reviewers (about 1 in 36 reviews we read)
This observation has not cleared the required evidence standard.
Definition
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
How we know
Pay to progress
One source onlyThe app's own text says: "Get Unlimited Access"
This observation has not cleared the required evidence standard.
Definition
Advancement or competition is gated behind spending money rather than playing.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dA plan is pre-picked as 'recommended'
One source onlyPurchase screen steers the choice: "Best Value"
This observation has not cleared the required evidence standard.
Definition
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dReports of unexpected charges
One source onlySurprise charges: raised by 23 distinct reviewers (about 1 in 22 reviews we read)
This observation has not cleared the required evidence standard.
Definition
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
How we know
Usable without an account
One source onlyThe app's own text says: "Continue without registration"
This observation has not cleared the required evidence standard.
Definition
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dWorks offline
One source onlyThe app's own text says: "Download Again"
This observation has not cleared the required evidence standard.
Definition
The app's own copy describes working without a connection — offline mode, downloading for offline use, or content saved for later. Shown because readers filter on it; it is a feature, not a fairness property, and never counts for or against an app.
How we know
Package artefact
sha256:5cf4477cb4764dc2843fc7a1c37ba414a9f072a1ede66ce29247dfa09d88395dWhat reviewers report
900 reviews read for this analysis. Each observation keeps the sample and store it was based on.
Hard to cancel
Published findingI'm unable to cancel my subscription. I don't see any option to cancel it in my profile, and it's not listed under my Google account either. However, I'm still being charged every 28 days.
Impossible to cancel — They purposely make this very difficult to cancel. I canceled through APP after first week of usage as the app did not suite me. Continued to be billed the following year. Was told i actually subscribed via website…
Careful! — This app will automatically renew despite not showing up in your App Store list with no way to cancel. I did go in the app itself to cancel it, but it STILL renewed at over $50!! Can’t find anything to show for how long…
Trial converts to a charge
Shown, not confirmedits no good if i have to sign up for you to automatically charge my card when the free trial runs out just to see what the app is like and whether or not its worth the money.
Scam — I wouldn’t even begin to consider downloading this app. They’ll offer you a free trial then next thing you know you’re getting charged for a month’s subscription. Then when you cancel that subscription, guess what? You’ll still be…
Ivj — For now 2 years I have been trying to get my 7 days free trial and every single time it tries and charge my card 6.95$ on the first day of a free
Reports of unexpected charges
Shown, not confirmednot great, robotic voices for meditation 😞😞 distracting and not relaxing. It takes a large amount of time which is not always possible - constant throughout the day. I didn't get what I thought I was signing up for - customer support…
I'm unable to cancel my subscription. I don't see any option to cancel it in my profile, and it's not listed under my Google account either. However, I'm still being charged every 28 days.
Scam — This app charged me twice when I already canceled my subscription
A sampled review illustrates one person’s experience. It does not establish a finding on its own.
Measurements
“Not assessed” means we could not measure it. It is never a zero and never a pass.
From store data and reviews
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
The store description doesn’t list prices (most don’t)
Cancelling, in the store description
The store description says how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the app package we scanned
Android package 4.59.0, scanned 26 Oct 2026. These describe that package, not the current store version.
Sensitive permissions
1–2 requested
Counted against a fixed list of eighteen sensitive Android permissions: sixteen runtime permissions, among them location, camera, microphone, contacts and SMS, and two the user must switch on in system settings, drawing over other apps and usage access. Requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
3 or more found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
How we know
Supporting measurements: not a complete list of possible harms or positives. Measurement vocabulary 1.4 · how these are measured
Versions and dates analysed
App Store
This analysis describes version 7.33.0 of the app, analyzed 2026-10-27 .
The store currently lists version 7.33.0, updated 2026-10-15.
Google Play
This analysis describes version 4.59.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-26 .
The store currently lists version 4.59.0, updated 2026-10-07.
Store update history
Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.
App Store
Version 7.33.0 · 2026-10-15
Not a ton of updates today. Just polished some rough edges to make the app even better for you.
Google Play
Version 4.59.0 · 2026-10-07
No release notes were provided for this version.
Assessment record
- Status
- Automated analysis
- App identifier
betterme- Assessment date
- 27 Oct 2026
- Sources used
- 6 independent signals: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure
- Reviews read
- 900
- Package examined
- Android · 4.59.0 · scanned 26 Oct 2026
- Human inspection
- Not completed
Assessed 2026-10-27 from 900 user reviews, the app's package, the store listing and its privacy label.
How we know
- Measurement vocabulary
- 1.4
How this page was produced
Analyzed 2026-10-27 Version analyzed: 7.33.0 (App Store), 4.59.0 (Google Play)6 independent signals900 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure.
Store facts
What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.
App Store
- Store rating
- 4.71 ★ · 16,469 ratings
- Version
- 7.33.0
- Updated
- 15 Oct 2026
- Price
- Free · In-app purchases
- Age rating
- 17+
- Size
- 120 MB
Google Play
- Store rating
- 4.45 ★ · 66,612 ratings
- Version
- 4.59.0
- Updated
- 7 Oct 2026
- Price
- Free · In-app purchases
- Age rating
- 4+
- Size
- Not supplied
- Developer
- BetterMe Limited
- Category
- Health & Fitness
- Listing price
- Free · In-app purchases
Purchases the store lists
What this app sells
From the store listing. Billing terms are read from each purchase’s name — the stores don’t publish them — so treat them as a strong hint, not a disclosure.
Google Play doesn’t publish per-purchase prices. The list below covers the other store only.
Subscriptions8
BetterMe: Meditation, WeeklyWeekly$9.99
12-Week SubscriptionWeekly$59.99
12-Week SubscriptionWeekly$69.99
1-Month SubscriptionMonthly$19.99
1 Month SubscriptionMonthly$14.99
1 Month SubscriptionMonthly$9.99
3 Months SubscriptionEvery 3 months$39.99
1 Year SubscriptionYearly$19.99
Show 2 more purchases we couldn’t categorise
These are really on sale; we just can’t tell from the name whether they recur.
BetterMe: Meditation, 6-monthsTerm not stated$53.99
BetterMe: Meditation, 6-monthsTerm not stated$41.99
This list is cut off. Apple shows at most 10 in-app purchases, and this app is at the limit — so it very likely sells more than we can see.
Method and limits
How the automated analysis works
This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Limits of this report
- A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
- Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
- Not assessed is a state. It is never a zero and never a pass.
- A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A hands-on test can confirm or contradict a finding and adds its own measurements; it does not change a measurement row. Hands-on inspections are not yet open.
Request a correction
Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.