“Worst app ever made — What app out there that takes money has zero support. I made an appointment for a place and the dude didn’t show. And I can’t cancel the appointment because of the threat of a 85 dollar charge because the barber did…”
Independent automated assessment · 3 signal sources · 1,485 reviews scanned · analyzed 2026-10-06.
4.9 ★1,895,144 ratings
10M+Downloads
17+Age rating
207 MBApp size
FreeIn-app purchases
About this app
Self-care, on your schedule. Instantly book with your favorite beauty and wellness providers, anytime and anywhere.
Join over 50 million clients who use Booksy to find and book top-rated beauty and wellness professionals. Skip the phone tag and back-and-forth DMs. With Booksy, your next appointment is just a tap away.
BOOK 24/7 ON YOUR SCHEDULE No more waiting for a callback. Pick a service, view open slots, and lock in your spot in seconds.
EASILY MANAGE YOUR OWN APPOINTMENTS Plans change, we get it. Reschedule or cancel directly in the app in seconds. Automatic reminders keep you on track so you never miss a service.
FIND THE BEST IN YOUR NEIGHBORHOOD Discover nearby barbers, nail techs, hairstylists, massage therapists, and more. Explore real-time availability, check verified reviews, and browse portfolios to find your perfect match.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 26.10.0200 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 26.10.0200, updated 2026-10-05.
Google Play
This analysis describes version 26.10.0100 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 26.10.0100, updated 2026-10-01.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 6 distinct reviewers (1.1% of 569 reviews scanned)
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 21 distinct reviewers (3.7% of 569 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Horrible — I can’t cancel. I can’t call. They keep on changing the reservation time on me and then say they will charge me.”
“Poor quality — Maybe I’m not sure how to use this app. But I’ve tried to book twice and the business owners don’t respond but you can’t cancel or you have to pay, so your time is tied up and your money. Other apps don’t work like this…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 26.10.0200.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.