“Makes canceling of subscription very difficult — This company has zero customer service and purposely makes it very difficult to cancel any subscription or account. It should be banned from the App Store.”
Independent automated assessment · 3 signal sources · 546 reviews scanned · analyzed 2026-10-06.
4.6 ★159,366 ratings
—Downloads
4+Age rating
286 MBApp size
Free · In-app purchasesIn-app purchases
About this app
Finding a caregiver job is easier than ever with Care.com. Discover thousands of opportunities in child care, senior care, housekeeping, pet care, and tutoring—all in one easy-to-use app designed to work for you.
Whether being a caregiver is your career or you’re looking for part-time or occasional work, you can find lots of opportunities to earn on Care.com.
Start today to join the 17 million caregivers (and counting) who have turned to Care.com.
FIND JOBS THAT WORK FOR YOU • Find meaningful work on your terms • Explore lots of opportunities—from nannies and sitters to housekeeping, senior care, tutoring, pet care and more • Work around your schedule—whether you’re looking for full-time, part-time, or the occasional gig…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 24.66 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 24.66, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 10 distinct reviewers (1.8% of 546 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Won’t let me delete my account — As the title states, their app won’t let me delete my account. On top of this, they also won’t let me cancel my subscription, even after I followed the steps they provided. I’ll be filing a claim with my…”
“Clunky app, hard to cancel — First of all when I signed up on the web they did not disclose that their website was not available anymore and one had to use their app. It's only after they charge that one is forced to download the app…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 24.66.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown8
Lowest$8.99
Highest$59.99
Caregiver Membership$19.99
Caregiver Membership$44.99
Caregiver Membership$59.99
Caregiver Membership$8.99
Background Screening Fee$14.99
Show 3 more purchases
Background Screening Fee$21.99
Safety Screening$24.99
Safety Screening$49.99