“Double Charge — Both my girlfriend and I were double charged on our credit card, while only having one ride in our ride history and one emailed receipt. What a scam.”
Public review signal · 500 reviews scanned · scope limited to review patterns.
4.5 ★10,012 ratings
—Downloads
4+Age rating
261 MBApp size
FreeIn-app purchases
About this app
The official app for Citi Bike, NYC’s bike share system.
Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Surprise charges23 reviews · user report
Price keeps rising13 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Citi bike overal — Now hear me out the app is great 5/5 the bikes they are honestly not get the breaks barely ever work I nearly got hit over 20 times cause the breaks don’t work and for that fact here is my next issue the price is…”
“Fraud — Fraud. I paid $220 for an annual membership. After 4 months, out of the blue I got a message -- Your membership is canceled, no refund or credit. “Despite our previous warnings regarding multiple device logins” -- pure fiction…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.37.3.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.