“Overpriced — Just got my Consumers power bill for this month and it’s absolutely outrageous and ridiculous. The charges that you’re charging you need to take into consideration there’s people that are on a fixed income times are hard and…”
Public review signal · 234 reviews scanned · scope limited to review patterns.
4.7 ★22,578 ratings
—Downloads
4+Age rating
134 MBApp size
FreeIn-app purchases
About this app
Manage your energy services seamlessly, anytime, anywhere with the Consumers Energy app. This intuitive app simplifies bill payments, outage reporting, and offers personalized alerts and settings. - Flexible, Secure Bill Payments: Pay your bills using PayPal, Venmo, Apple Pay, Google Pay, checking and savings accounts, or credit/debit cards. - Centralized Account Management: All your energy accounts, one accessible place. - Scheduled Payments: Align your payments with your financial schedule. - Real-Time Alerts: Stay updated on bills, payments, and service interruptions. - Interactive Outage Map: Monitor real-time service conditions in your area. - Custom Settings: Personalize your app experience to fit your needs.
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Price keeps rising5 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Manufactured Energy Crisis — Typical price gouging at its finest! Keep up the good work CE!”
“Scum bags — You will get late payments from me going forward. Takes three days to restore my power during outages and always raising prices every year.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 1.34.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.