Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
DiscoverBrowse CategoriesHow it worksMethodologyFor developers
Public review signal · 447 reviews scanned · scope limited to review patterns.

Dialpad

Dialpad, Inc.

A modern phone system

4.6 ★4,553 ratings
—Downloads
4+Age rating
351 MBApp size
FreeIn-app purchases

About this app

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

Features that Matter:

*A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand.

*Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap.

*Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

*Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.…

Preview

Real screenshots from the store listing.

8 screenshots
Dialpad screenshot 1
Dialpad screenshot 2
Dialpad screenshot 3
Dialpad screenshot 4
Dialpad screenshot 5
Dialpad screenshot 6
Dialpad screenshot 7
Dialpad screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Store listing and review signals

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology
Hard to cancel5 reviews · user report

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Hard to cancel
“Nothing work — Everything hard to find , customer support trash, webpage trash , 2-3 time than button doesn't work. Hard to cancell the plan.”
1★ · App Store · 2026-06-21
Hard to cancel
“Absolutely terrible! — Does not work and is unbelievably hard to cancel subscription, I paid for 3 months never using because it wouldn’t actually cancel. Horrible!”
1★ · App Store · 2024-09-21
Hard to cancel
“They make it impossible to cancel and charge even you don’t use their services — I cancel million times till now, but I am still being charged for last almost a year. I am not sure what kind reason you need for me to cancel your service…”
1★ · App Store · 2024-08-21

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 69.0.1.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.