“DO NOT USE THIS SITE! It's ridiculously difficult to cancel. and when you eventually find a way to contact customer services, your 3 day cooling off period is over. and they expect a full year to be paid! I've used a couple of dating…”
Independent automated assessment · 6 signal sources · 1,055 reviews scanned · analyzed 2026-10-04.
3.5 ★116,079 ratings
10M+Downloads
17+Age rating
124 MBApp size
FreeIn-app purchases
About this app
With eharmony, dating is about more than just meeting new people – it’s about building a meaningful, lasting relationship. As the No.1 trusted dating app* we’ve helped over 2 million couples find real love. Download and join free to find out why compatibility matters.
HOW DOES THE EHARMONY DATING APP WORK? When it comes to dating, compatibility matters. That’s why we’ve created our unique Compatibility Matching System to ensure each of your Matches are based on qualities that are important to you. Compared to other dating apps, we make finding love simple. We’ll guide you through the process in easy steps:
STEP 1: TELL US ABOUT YOURSELF Your journey on our dating app starts with the Compatibility Quiz. Your answers help us understand exactly what you’re looking for and what matters most to you in a relationship.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 10.93 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 10.93, updated 2026-09-22.
Google Play
This analysis describes version 10.93.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 10.93.0, updated 2026-09-21.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 10.93.0, scanned 2026-10-01.
Permissions Android classifies as dangerous
1–2 requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
3–9 found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Multiple ad networks bundled
The package embeds several distinct advertising or mediation SDKs — a stack built for ad volume, not for a single house ad.
What we saw: Bundles 4 distinct ad networks / mediation SDKs: AppLovin MAX, Chartboost, ironSource / Unity LevelPlay, Unity Ads
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 5
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 18 distinct reviewers (3.4% of 534 reviews scanned)
Reported by users: Paywall blocks the basics
The core of the app — not extras — sits behind payment, or previously-free function moved behind a paywall.
What we saw: Paywall blocks the basics: raised by 9 distinct reviewers (1.7% of 521 reviews scanned)
In the app's own text: A plan is pre-picked as 'recommended'
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
What we saw: Purchase screen steers the choice: "Most popular"
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 24 distinct reviewers (4.5% of 534 reviews scanned)
In the app's own text: Countdown-timer purchase pressure
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Get your limited offer."
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“2026 - Now minimum 6 months membership which is a ripoff, all others over 1 or 3 months minimum. Put me right off. More fake profiles than real ones. Wrote to customer service and bang, 4 pages of copy & paste bla bla and ending with no…”
“As everyone said, it's hard to cancel the subscription and they don't offer month to month subscriptions. All in all its a bad app. Requiring a membership to chat to people. I have a membership but can't filter out or tell between the…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 10.93.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.