Some warnings 8 users report trouble cancelling. Nothing confirmed. Checked: 500 reviews, the store listing and the privacy label.
From our automated analysis, 26 Oct 2026. Every label links to its evidence in the full report below.
This analysis describes version 11.44.0 of the app, analyzed 2026-10-26 .
The store currently lists version 11.44.0, updated 2026-10-26.
Store screenshots supplied by the developer.
Equinox presents: Equinox+. Unrivaled access to expert instructors from Equinox, HeadStrong and more. Wherever you are. Whenever you’re ready.
Download the Equinox+ app to get a complimentary 7-day trial to the digital experience.* Enhance your experience and sign up for Equinox club membership, or purchase a SoulCycle at-home bike and receive complimentary access.
Features
Unrivaled Instructors: Unlimited access to instructors from Equinox, PURE Yoga, Precision Run, and HeadStrong with on-demand and special live classes.
Immersive content: Transport yourself to the front row of class with immersive audio and video guidance, high-quality class content, multi-camera views and concert-grade lighting.
Schedule anytime: Take charge of your own itinerary by scheduling classes and syncing them to your calendar.
Track progress: Log your activities and achievements.…
From the developer’s store description.
For developers and the curious
The evidence, sources, measurements and versions behind every label above.
Open observations that have not cleared the evidence bar.
Hard to cancel: raised by 8 distinct reviewers (about 1 in 63 reviews we read)
This observation has not cleared the required evidence standard.
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
Nothing was published as a thing to watch for in this assessment. That is not a finding that nothing is wrong with the app.
500 reviews read for this analysis. Each observation keeps the sample and store it was based on.
Cannot cancel — I did not find this app worth the money and wanted to cancel. But I tried multiple times and even though the app provided the option, clicking on it did not result in anything. It remained at the same screen.
Canceling class extremely unintuitive — Holy mother of god please get your money back from whatever design agency created this UX. Let's see when you open the app it shows your upcoming class. But no way to cancel it instead you have to…
Don’t waste money! — This is the worst exercise app and honestly waters down the luxury name of equinox. In a time where there are so many options this has proved to be dated with quite poor classes both with no video, and seems like a…
A sampled review illustrates one person’s experience. It does not establish a finding on its own.
“Not assessed” means we could not measure it. It is never a zero and never a pass.
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.
Supporting measurements: not a complete list of possible harms or positives. Measurement vocabulary 1.4 · how these are measured
This analysis describes version 11.44.0 of the app, analyzed 2026-10-26 .
The store currently lists version 11.44.0, updated 2026-10-26.
Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.
Bug fixes and improvements
Bug fixes and improvements
Appworthy
equinoxAssessed 2026-10-26 from 500 user reviews, the store listing and its privacy label. We have not scanned the app's package, so nothing on this page was read from inside the app itself.
What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.
From the store listing. Billing terms are read from each purchase’s name — the stores don’t publish them — so treat them as a strong hint, not a disclosure.
These are really on sale; we just can’t tell from the name whether they recur.
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.