“This app is not good — I cannot cancel my subscription on the app and the customer service is awful”
Public review signal · 182 reviews scanned · scope limited to review patterns.
4.8 ★1,483 ratings
—Downloads
4+Age rating
78 MBApp size
Free · In-app purchasesIn-app purchases
About this app
eSign App will turn your iPhone or iPad into a powerful instrument for e-signing PDF documents and other formats, and it also allows you to send documents for signature to another party.
Quickly import or scan, add a signature, and share any document as a PDF or JPG file. You don’t need an Internet connection because all documents are stored locally on your device.
FEATURE HIGHLIGHTS:
— Easily Sign Documents Anywhere
— Fill and Edit Documents
— Create Your e-Signature
— Import Your Documents
— Send Documents for Signing
— Invite the Other Party to Sign
— Work seamlessly with cloud services thanks to integrations with iCloud, Dropbox, Evernote, Box, OneDrive, Google Drive, and others.
Subscription plans:
• 1-week subscription with a 3-day trial version for $4.99
• 1-month subscription for $9.99
• 12-month subscription for $49.99
Note: Prices may vary by location.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Hard to cancel5 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Complete Scam — There is literally no way to cancel your subscription. There is no option to do so in the app, even though their “developer responses” all claim that there is. Customer support is a joke, they have not responded once…”
“Difficult to cancel subscription — They don’t offer any easy way to cancel your subscription should you not want to use the app anymore. They force you to send a letter to support and can take as long as they wish to respond. No account…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 1.5.3.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown8
Lowest$4.99
Highest$69.99
The Documents Bundle 1 week$14.99
The Documents Bundle 1 month$39.99
Premium features$4.99
Premium features$5.99
Premium features$9.99
Show 3 more purchases
Premium features$14.99
Electronic Signature Creator$49.99
Premium features$69.99