“Double Charged — Either the app or the restaurant double charged my meal, making it close to $100 and it didn’t show until after the delivery was completed. I won’t be using Favor ever again.”
Independent automated assessment · 3 signal sources · 508 reviews scanned · analyzed 2026-10-07.
4.8 ★308,013 ratings
—Downloads
12+Age rating
134 MBApp size
FreeIn-app purchases
About this app
Favor is the app for Texans to get Anything Delivered®. From an extra-hot latte that meets you at the office to queso delivered (almost) right to your couch, we’re here when y’all are hungry.
Texans’ must-have membership - Subscribe to the best of Texas with Favor Gold! Packed with uniquely local savings and perks, it’s everything you love about Texas, made even better. - Members enjoy unlimited $0 delivery fees on almost everything in the app, monthly H-E-B savings, discounts for supporting local, reduced service fees, and much more. - Try Favor Gold and enjoy 30 days free for a limited time!…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 204.54.0 of the app, analyzed 2026-10-07 . The app may have changed since.
The store currently lists version 204.54.0, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States a price and a billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 22 distinct reviewers (4.3% of 508 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Horrible Customer Service — I’ve been over charged my original total is $25.55 and with a tip of $5.03 would make it $30.58 okay, so then I get charged $32.58 so they changed my tip amount this was yesterday 05/14/26 and today 05/15/26…”
“Favor are scammers — So I just created my account through HEB for Favor. I ordered my first thing from favor but just as I put the order button it charged me for what I bought but also said that my account somehow got suspended and the…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 204.54.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.