“No way to cancel services — There is no way to cancel services within the app and you will be charged after the trial period. I sent an email in to stop services and cancel the free trial 24 hours before being charged as stated in their…”
Independent automated assessment · 3 signal sources · 500 reviews scanned · analyzed 2026-10-04.
4.7 ★29,325 ratings
—Downloads
4+Age rating
55 MBApp size
Free · In-app purchasesIn-app purchases
About this app
Download Easy Fax and turn your iPhone or iPad into a full-featured and powerful fax machine in a second.
Save time and money with Easy Fax by skipping old-school fax machine or fax office.
Scan any documents with Easy Fax's advanced built-in scanner or add images from your camera roll and fax them anywhere with a few taps. You can also choose documents from your favorite cloud services, iCloud, Google Drive or Dropbox for faxing.
Easy Fax's built-in advanced scanning algorithm automatically detects borders of the page, corrects perspective, eliminate shadows and set a perfect contrast for text - black on white.
SEND FAX FEATURES:
◉ Send faxes on the go. No fax machine or dedicated phone line needed
◉ Fax images and documents from your camera roll or using iPhone camera.
◉ Import and fax PDF documents from Dropbox, Google Drive or iCloud.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 3.5.5 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 3.5.5, updated 2026-09-25.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 2
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Trial converts to a charge
The free trial demands a payment method up front and/or rolls into a paid subscription with no usable warning.
What we saw: Raised by 41 distinct reviewers — 8.2% of the 500 reviews scanned on this store leg (App Store).
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 37 distinct reviewers — 7.4% of the 500 reviews scanned on this store leg (App Store).
Context 1
Measured and published because a reader would want to know — deliberately not a charge. The measurement alone does not show a harm.
Cheapest and priciest options are far apart
The disclosed in-app purchases span an unusually wide price range. Published as context: the cheapest and priciest items may be different kinds of product entirely, so the spread alone deducts nothing.
What we saw: In-app purchases run from USD 3.99 to USD 95.99 — a 24x spread across 10 items
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 24 distinct reviewers (4.8% of 500 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 8 distinct reviewers (1.6% of 500 reviews scanned)
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (7 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Horrible — I paid for the year cause it was suppose to be a 3 day free trial and didn’t even give me a trial it charged my card the whole amount and they refused my refund and tried to charge me again I never got to use it”
“Charged for free trial — I should’ve read the reviews but they really did charge 69$ for a free trial and dont bother asking apple because you wont get a refund”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 3.5.5.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown10
Lowest$3.99
Highest$95.99
Send Fax Weekly$9.99
Receive Fax - Monthly$9.99
Yearly Fax Pro$69.99
Receive Fax - Annual$95.99
Send Fax Pro$7.99
Show 5 more purchases
Send Fax Pro$95.99
50 Fax Credits$3.99
Send Fax Pro$17.99
Send Fax from iPhone$7.99
150 Fax Credits$9.99