“I ordered 4 items but only received 1 because the other 3 were unavailable. While I understand the 3 missing items will be refunded, I’m still being charged the full delivery fee, tax, and additional charges. Customers should be given the…”
Independent automated assessment · 6 signal sources · 1,776 reviews scanned · analyzed 2026-10-07.
foodpanda: food & groceries
Foodpanda GmbH a subsidiary of Delivery Hero SEDiscover the local choice for meals, groceries, and food delivery with foodpa…
4.0 ★3,578,249 ratings
100M+Downloads
4+Age rating
—App size
FreeIn-app purchases
About this app
Discover the local choice for meals, groceries, and food delivery with foodpanda!
Life can get overwhelming, but we’re here to help! Whether you need daily meals, groceries, or shopping essentials, foodpanda has got you covered with convenient food delivery.
Order Your Favourite Food with Just 3 Simple Taps!
With foodpanda, you can easily choose the food you love, and we’ll deliver it right to your door. Serving millions across over 400 cities in 11 Asian markets — Singapore, Hong Kong, Thailand, Malaysia, Pakistan, Taiwan, the Philippines, Bangladesh, Laos, Cambodia, and Myanmar — foodpanda is your go-to for everyday food delivery.
Endless Food and Grocery Delivery Choices at Your Fingertips!
Hungry for wood-fired pizza, a classic burger or fried chicken? We know the best restaurants near you – big famous brands and tiny local faves.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 26.38.1 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-07 . The app may have changed since.
The store currently lists version 26.39.0, updated 2026-10-06.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 26.38.1, scanned 2026-10-07.
Permissions Android classifies as dangerous
6 or more requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
3–9 found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Multiple ad networks bundled
The package embeds several distinct advertising or mediation SDKs — a stack built for ad volume, not for a single house ad.
What we saw: Bundles 4 distinct ad networks / mediation SDKs: AppLovin MAX, Chartboost, ironSource / Unity LevelPlay, Unity Ads
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 4
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
In the app's own text: A plan is pre-picked as 'recommended'
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
What we saw: Purchase screen steers the choice: "Best value"
In the app's own text: Countdown-timer purchase pressure
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
What we saw: Deadline pressure in the app's own copy: "Limited offer"
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 12 distinct reviewers (0.7% of 1776 reviews scanned)
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 29 distinct reviewers (1.6% of 1776 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“worst app ever it took my money but didn't placed my order twice for about 2k plus and when i contacted they said nothing can be done now like literally my money disappeared for nothing what right do they have to do that i even contacted…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 26.39.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.