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Public review signal · 500 reviews scanned · scope limited to review patterns.

Getaround - car rental

Getaround

Rent a car in 2 clicks

4.1 ★3,446 ratings
—Downloads
4+Age rating
162 MBApp size
FreeIn-app purchases

About this app

Rent a car in minutes – no paperwork, no agency.

1 – RENT A CAR NEAR YOU

Rent by the hour, the day, or up to a month - all directly from the app. Book your car, unlock it with your smartphone, or meet the owner to collect the keys. Carsharing has never been easier, faster, or safer.

Enjoy prices up to 30% cheaper than traditional rental agencies, with AXA comprehensive insurance included for complete peace of mind.

2 – A CAR NEAR YOU FOR EVERY OCCASION

Choose from thousands of cars available in hundreds of cities — at train stations and airports across France, Norway, Spain, Belgium, Germany, and Austria.

With Getaround, Europe’s leading carsharing platform, find the perfect car for every journey: a city car or family car for everyday trips, an SUV for a weekend in nature, a van for your move, or a camper van for a road trip.…

Preview

Real screenshots from the store listing.

7 screenshots
Getaround - car rental screenshot 1
Getaround - car rental screenshot 2
Getaround - car rental screenshot 3
Getaround - car rental screenshot 4
Getaround - car rental screenshot 5
Getaround - car rental screenshot 6
Getaround - car rental screenshot 7

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Store listing and review signals

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology
Surprise charges29 reviews · user report
Price keeps rising5 reviews · user report

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Surprise charges
“Terrible customer service, do NOT recommend — I rented a car for 2 days and used it for an hour before returning it because it was unsafe to drive and they refused to refund me. The customer service sent me the same canned response over…”
1★ · App Store · 2025-02-12
Surprise charges
“Loyal but upset customer — I very much enjoy using this app but I was disappointed to know that they would not refund me for unused additional kilometres that I paid for in advance of my rental.”
1★ · App Store · 2025-01-29
Surprise charges
“BEWARE! THEY KEEP YOUR CARDS INFO AND CHARGE OVER AND OVER EVEN MONTHS AFTER YOUR LAST RENTAL! — BEWARE OF THIS COMPANY! I haven’t used this company since September and it is now JANUARY! and they literally keep charging MULTIPLE cards of…”
1★ · App Store · 2025-01-17

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 26.40.0.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.