“Do not attend to use — Since January I been talking with Customer Service to cancel the plan, they keep taking my money for a service I never use! I regret deeply downloading this App!”
Independent automated assessment · 3 signal sources · 511 reviews scanned · analyzed 2026-10-04.
4.4 ★20,178 ratings
—Downloads
4+Age rating
215 MBApp size
FreeIn-app purchases
About this app
Google Fi Wireless phone plans keep you connected with ultra-reliable 5G coverage, industry-leading security features, and plenty of perks at no extra cost.1
Get ahead with top-priority data speeds.2 Share your data to multiple devices – like laptops and tablets – with hotspot tethering and data-only SIMs.3,4 Plus, enjoy instant coverage when you travel internationally.5
All plans include:
• Unlimited calls and texts 6 • Built-in Google account security to help protect you and your information • Advanced spam call blocking powered by Google AI 7 • VPN by Google to help shield your online activity 8
Use this app to manage your plan:
• Start your service • Add people to your plan • Find deals on new phones • Switch to a different plan • Check your data usage • Get 24/7 customer support
#1 carrier for overall satisfaction – PCMag Readers’ Choice Awards…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version v8.8 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version v8.8, updated 2026-09-17.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 26 distinct reviewers (5.1% of 511 reviews scanned)
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 10 distinct reviewers (2.0% of 511 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“WORST MOBILE NETWORK — I have had the WORST experience with Google Fi by far than any other plan. This is possibly the WORST company you can sign up with. They charged me $10/GB without my knowledge, when I thought I am signing up for the…”
“Roaming rarely works — I had GoogleFi for years as a backup 2nd carrier. After my 4th international trip where the roaming didn’t work, I’m switched and canceled. They kept charging me, Terrible intermittent issues so I could never rely…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version v8.8.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.