Grab is #1 all-in-one taxi, ride hailing, transport, express grocery shopping…
Grab HoldingsFrom our automated analysis, 14 Oct 2026. Every label links to its evidence in the full report below.
This analysis describes version 5.430.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-14 . The app may have changed since.
The store currently lists version 5.430.0, updated 2026-09-29.
Store screenshots supplied by the developer.
Grab is #1 all-in-one taxi, ride hailing, transport, express grocery shopping and food delivery app in Southeast Asia
🏃In a rush? We’ll get you where you’re going in style. Find a taxi, carpool, or hire a car!
🍔 Satisfy your cravings: order food delivery from your favourite restaurants
🛍️ Had a long day? Save yourself a trip to the store with grocery delivery
💸 No wallet needed: use Grab to pay for shopping across the city
All in one simple, convenient app. Whatever you need, from food delivery to a last-minute taxi, Grab has you covered.
🚕 Taxi, cab, and transport services for any budget (and occasion!) ⭐️
Ride taxis in comfort: Get affordable, upfront fixed rates with JustGrab or GrabTaxi – wherever you’re going.
Discover seamless city travel in the ultimate taxi app for booking a safe and convenient ride whenever you need it.…
From the developer’s store description.
For developers and the curious
The evidence, sources, measurements and versions behind every label above.
Findings that met the published evidence standard.
Cancellation copy routes the user away from a direct control: "Before you go, share with us why you're cancelling, to help us improve"
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
Package artefact
Appworthy
sha256:9202cd7ac4a84f03f9fa6a005f5a904046d9f2bfb4c33a187945e9f176c6f77fFacts that add context without being a charge.
Requests 10 sensitive permissions (ACCESS_BACKGROUND_LOCATION, ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION, CAMERA, READ_CALENDAR, READ_CONTACTS, READ_EXTERNAL_STORAGE, READ_PHONE_STATE, RECORD_AUDIO, SYSTEM_ALERT_WINDOW); the median for …
The package requests substantially more of the device's sensitive permissions than the typical app in its category. This is a measurement, not an accusation: a permission is granted because a feature needs it, and a wide request list is a reason to look rather than a finding on its own.
Package artefact
sha256:9202cd7ac4a84f03f9fa6a005f5a904046d9f2bfb4c33a187945e9f176c6f77fSpecific evidence of a useful property, within the stated scope.
The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
Open observations that have not cleared the evidence bar.
Purchase screen steers the choice: "Best Value"
This observation has not cleared the required evidence standard.
The purchase screen arrives with one plan already framed as the recommended or most popular choice, so the default is the app's preference rather than the user's. We do not compare the plans' prices, and only the app's own text evidences this, so it is shown, but never counted as a charge.
Package artefact
sha256:9202cd7ac4a84f03f9fa6a005f5a904046d9f2bfb4c33a187945e9f176c6f77fDeadline pressure in the app's own copy: "Limited Offer"
This observation has not cleared the required evidence standard.
The app's own purchase copy attaches a deadline to buying — a countdown, 'offer ends in', 'limited time' — or ships a countdown view on a purchase-screen layout.
Package artefact
sha256:9202cd7ac4a84f03f9fa6a005f5a904046d9f2bfb4c33a187945e9f176c6f77fPrice keeps rising: raised by 6 distinct reviewers (0.2% of 2827 reviews scanned)
This observation has not cleared the required evidence standard.
The price of the paid tier has been raised on existing users.
Aggressive ad load: raised by 17 distinct reviewers (0.6% of 2827 reviews scanned)
This observation has not cleared the required evidence standard.
Advertising volume or placement that interrupts normal use: ads between every action, unskippable or forced full-screen ads.
2,827 reviews read for this analysis. Each observation keeps the sample and store it was based on.
No sampled quote is attached to this observation.
No sampled quote is attached to this observation.
I like the app, but too much ads, and sponsor ads outside app.
A sampled review illustrates one person’s experience. It does not establish a finding on its own.
Supporting measurements. They are not a complete list of possible harms or positives. “Not assessed” means we could not measure it — never zero, never a pass.
Android package 5.430.0, scanned 14 Oct 2026. These describe that package, not the current store version.
Measurement vocabulary 1.4 · how these are measured
This analysis describes version 5.430.0 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-14 . The app may have changed since.
The store currently lists version 5.430.0, updated 2026-09-29.
Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.
No release notes were provided for this version.
No release notes were provided for this version.
grab-google-com-grabtaxi-passengerAssessed 2026-10-14 from 2,827 user reviews, the app's package, the store listing and its privacy label.
What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.
No itemized purchase list is available for this listing.
This assessment is produced automatically. Six independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.