“Fake Promos — I get notifications about 50% off up to a certain amount but I’m never able to claim them. This app has flaws and false advertising and I’m about ready to sue”
Independent automated assessment · 3 signal sources · 2,055 reviews scanned · analyzed 2026-10-06.
4.7 ★5,669,345 ratings
10M+Downloads
12+Age rating
273 MBApp size
FreeIn-app purchases
About this app
Grubhub is changing the food delivery game. Hundreds of thousands of restaurants, groceries, and exclusive deals for our regulars—one of which could be you. But the real play: No delivery or service fees on restaurant orders over $50. Seriously. Just more of the food you love without the fees that turn bigger orders into bigger costs.
SAY GOODBYE TO DELIVERY AND SERVICE FEES ON $50+ RESTAURANT ORDERS You read that right. No delivery fees. No service fees. No more fees on restaurant orders over $50. Whether you’re ordering for your family, hosting friends, or placing a group order, Grubhub makes it easier to order more without worrying about fees at checkout. Learn more at bit.ly/GHEatTheFees
ORDER FROM HUNDREDS OF THOUSANDS OF RESTAURANTS We have what you want, from local restaurants to the chains we all know and love.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 2026.40 of the app, analyzed 2026-10-06 . The app may have changed since.
The store currently lists version 2026.40, updated 2026-10-05.
Google Play
This analysis describes version 2026.39 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 2026.39, updated 2026-09-25.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States a price and a billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 3
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 5 distinct reviewers (0.4% of 1144 reviews scanned)
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 5 distinct reviewers (0.4% of 1144 reviews scanned)
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 27 distinct reviewers (2.4% of 1144 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Don't believe the delivery times — My review is the grubhub service, not the app. Ay least in my area options are advertised as 20-30 minutes but once the order is placed it changes to 60+ minutes.”
“I had two separate calls from foreigners trying to help me "return a payment' that was already refunded hours prior. EDIT: I give up. Increasing prices and fees, and now a forced light mode. Too obnoxious.”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.40.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.