“I had got the paid subscription 3 years Ago, I didn't really use the app much, I thought my subscription was over because the pro logo was gone, so I assumed I canceled it. They Charged me for another 2 years. When I tried to get a refund…”
Independent automated assessment · 3 signal sources · 400 reviews scanned · analyzed 2026-10-04.
Healthi: Weight Loss, Diet App
Sunshine Health Studios** iTrackBites is now Healthi ** Lose weight the Healthi way!
3.7 ★9,300 ratings
1M+Downloads
4+Age rating
—App size
Free · In-app purchasesIn-app purchases
About this app
** iTrackBites is now Healthi **
Lose weight the Healthi way! +2 million happy users! ◆◆◆◆◆ - "Love it and have lost 20lbs already!" - Sarah P. ◆◆◆◆◆ - "Easy to track BITES and stay on track!" - Rachel Z. ◆◆◆◆◆ - "If you already know the program, this is a great companion to go along with it at a fraction of the price!!!" - Brianna E. ◆◆◆◆◆ - "Great app love it! Use it constantly!" Ben C.
Studies show that 88% of people who track their food consistently, see weight loss results in just 7 days!
Staying on track and logging your daily eating habits couldn’t be easier than with Healthi. Simply scan the barcode or search your food in our food database to find out how many BITES / Calories / Macros / Net Carbs your meal is. You can even favorite the foods you eat most often and use the Recipe Builder to create all your favorite meals.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 9.12.2 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 9.12.2, updated 2026-08-11.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 5 distinct reviewers (1.3% of 400 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Can't cancel. I'm frustrated by this. I emailed their support and they haven't responded. I don't even show a subscription in the play store yet they charged me. But no way to cancel otherwise. My daughter's account is up for renewal but…”
“Canceling the PRO is a nightmare! I cannot cancel it and they will NOT help me or cancel it for me. So frustrating!”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 9.12.2.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown0
Lowest—
Highest—
Google Play does not publish per-purchase prices.