“Cancellation — It’s impossible to cancel my subscription. I noticed that I am set up for auto pay; however when I go to cancel it, there is no option. My renewal is coming up soon and I want to cancel this VPN. Don’t use it or need it…”
Independent automated assessment · 3 signal sources · 501 reviews scanned · analyzed 2026-10-04.
4.6 ★19,566 ratings
—Downloads
12+Age rating
103 MBApp size
Free · In-app purchasesIn-app purchases
About this app
HMA VPN helps protect your personal identity, keep snooping eyes off your online activity, and protect you on public Wi-Fi. Join hundreds of thousands of other people who trust HMA to keep their data more private and secure.
HMA VPN is easy to set up, and in no time you’ll enjoy more secure web browsing and the ability to protect sensitive information on your iPhone or iPad.
Benefits of HMA VPN: * Surf more privately * Access to the multiple VPN servers network around the world - giving you fast and reliable VPN connection * Help function built into the app * Multi-device compatible - a VPN for iPhone and iPad * In-app account registration and purchase…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 6.0.1 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 6.0.1, updated 2026-02-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Context 1
Measured and published because a reader would want to know — deliberately not a charge. The measurement alone does not show a harm.
Cheapest and priciest options are far apart
The disclosed in-app purchases span an unusually wide price range. Published as context: the cheapest and priciest items may be different kinds of product entirely, so the spread alone deducts nothing.
What we saw: In-app purchases run from USD 2.99 to USD 83.99 — a 28x spread across 10 items
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 7 distinct reviewers (1.4% of 501 reviews scanned)
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (3 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“So-So — Can't use Amazon Prime or Netflix if the VPN is on. Turn it off and it turns itself back on - Repeatedly. Finally had to delete it. Now I can't cancel it, which is irritating.”
“Scam alert: auto-renewal you can't cancel — I used HMA to reduce risk on public wifi. However I paid via their website. After an email notification about auto renewal I logged into the website but there was no option to cancel this. Only…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 6.0.1.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Items shown10
Lowest$2.99
Highest$83.99
Monthly Multi-Device Plan$10.99
1 Month$10.99
6 Months$49.99
Yearly Multi-Device Plan$79.99
Recurring Subscription$2.99
Show 5 more purchases
Recurring Subscription$49.99
HMA Apple Subscription_12M$79.99
HMA Apple Subscription_1M$11.99
HMA Apple Subscription_6M$47.99
HMA Apple Subscription_12M$83.99