“BEWARE *** HIDDEN FEES*ALL ITEM PRICES ARE MARKED UP***Subscription is a scam*** customer service is absolutely useless...hey instacart, if you want to keep customers stop cheating them”
Independent automated assessment · 3 signal sources · 1,029 reviews scanned · analyzed 2026-10-04.
Instacart: Get Food Delivery
InstacartGet food delivery and grocery orders delivered directly to your door in as fa…
4.8 ★392,435 ratings
10M+Downloads
4+Age rating
—App size
FreeIn-app purchases
About this app
Get food delivery and grocery orders delivered directly to your door in as fast as 30 minutes with our app that helps with your shopping. Let Instacart connect you to your favorite fast food spots, local grocery store or chain and quickly get your favorite eats delivered. Browse, shop, and eat with convenient grocery delivery in just a few taps! Plus, enjoy $0 delivery fee on your first three grocery orders within 14 days of the first order. Service fees, exclusions and terms apply!
Enjoy getting safe, contactless food delivery, including all of your grocery needs like your favorite healthy food, snack eats, home essentials, and drinks. Shop your grocery list, explore products from grocery stores around you, and get them delivered to your doorstep. Our grocery technology shopping app helps you save money and time by avoiding multiple trips to the grocery store.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 9.34.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 9.34.0, updated 2026-10-02.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
From the package we downloaded and read — version 9.34.0, scanned 2026-10-05.
Permissions Android classifies as dangerous
6 or more requested
Counted against the eighteen permissions listed in collect-package.ts. A dangerous permission is one Android asks the user to grant; requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
3 or more found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Surprise charges: raised by 22 distinct reviewers (2.1% of 1029 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Got charged for something I never used. When trying to cancelled they would not refund me because it was just turning the 6th day... not 5 day to cancel range.”
“Hidden fees on everything. IF YOU WANT TO WAY OVER PAY THIS IS FOR YOU !!!!”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 9.34.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.