“Buggy mess — Placed an order at the wrong restaurant, wouldn’t let me cancel it (called the restaurant, and they said they couldn’t cancel it either), kept me waiting for an hour to talk to someone but kept disconnecting me (HAPPENED TWICE)”
Public review signal · 500 reviews scanned · scope limited to review patterns.
4.1 ★11,702 ratings
—Downloads
4+Age rating
77 MBApp size
FreeIn-app purchases
About this app
Where finger lickin' good deals meet finger lickin' good food. Order your favorites with our easy-to-use app.
Earn KFC Rewards for Free Food
KFC customers can unlock free KFC by earning points on orders through their Rewards Account via the app.*
Exclusive Deals & Discounts Find exclusive deals only available here. Save on your favorite meals and try new limited time offers here first.
Order for Quick Pick-up or Delivery Pick up your order in-store or have it delivered with contactless options.
Quick & Simple Ordering Browse the menu, customize your meal, and place your order in just a few taps. Choose from all your fave fried chicken, sandwiches, sides, and desserts.
Customizable Menu Options Choose from a variety of sides, sauces, and sweets to go with your Nuggets, Tenders, or Fried Chicken.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Hard to cancel5 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“App is poorly designed — The app looks nice but if a restaurant doesn’t have the ingredients to make their food, it still lets you order on the app and then you have to call customer service to get them to cancel the order and start a…”
“Hard time to cancel an order through the app — Easy to order but hard to cancel. I scheduled to pick up at 4:00pm and called to cancel around 3:50pm before the food was ready. They first agent got my information and transfer me to the…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.8.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.