“Thieves — This company stole $400 from me and ended up costing me $1500 from their mistakes. Not my first time using the app, they gave me a ticket under someone else’s name and I couldn’t get on my flight. They refused a refund and I got…”
Independent automated assessment · 3 signal sources · 500 reviews scanned · analyzed 2026-10-05.
4.6 ★36,951 ratings
—Downloads
4+Age rating
123 MBApp size
FreeIn-app purchases
About this app
Fly for less, Guaranteed!
Kiwi.com finds cheap flights and low-cost routes that other sites simply can't see. Book with our Kiwi.com Guarantee and you can add stress-free travel to that list! Kiwi.com makes finding cheap flights simple, transparent and flexible, so you can get the deal you want with options and a price that suit you.
Kiwi.com’s flight search brings you great prices on routes that might not be available elsewhere-Find the lowest prices for trains, buses and plane tickets. - Find low-cost flights from thousands of carriers. - Get tailored recommendations for cheap flights to popular destinations. - Set price alerts for a selected route so you don’t miss out on flight tickets at the best prices.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2026.34.0 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2026.34.0, updated 2026-10-02.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
3 or more themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 55 distinct reviewers — 11.0% of the 500 reviews scanned on this store leg (App Store).
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Reports that the ads misrepresent the app
Reviewers repeatedly report that the app is not what its advertising showed. We never see the ad creative itself, so nothing we collect can corroborate or refute this — it is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Misleading advertising: raised by 6 distinct reviewers (1.2% of 500 reviews scanned)
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 8 distinct reviewers (1.6% of 500 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Lies no refund — I bought a flight ticket from Boston to Europe through Kiwi. My trip was scheduled for December 28, 2025. Unfortunately, on December 27, I was admitted to the hospital and had emergency surgery to remove gallstones from…”
“Fraud app — Bloody scammers cancelled a ticket one month before that’s April 28th the ticket was for May 26th still not received $350 refund !!! Bloody scammers and developers your parents may have not fed u properly that’s why u scamming…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.34.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.