Appworthy
App Store
Version 2.10.0 · 2026-06-04
Added new field on outage form
App Store rating3.0★50 ratings
PriceFreeListed price
Age4+Store age rating
Size14 MBiPhone download
CategoryUtilities
DeveloperKnoxville Utilities Board
What we found
Full reportToo little checked to say Store information only. We haven’t analysed this app or read its reviews yet.
Money
- Free to download.
Not yet tested.
The store currently lists version 2.10.0, updated 2026-06-04.
Preview
Store screenshots supplied by the developer.
About this app
Now managing your utilities is easier than ever for KUB customers. The new Knoxville Utilities Board app is designed to provide a seamless way to handle:
Billing and Payments
- View and pay your KUB power, water, gas, or wastewater bill with the tap of a button, plus view past bills and payment history
- Save a credit card or bank account and enroll in AutoPay to make paying your utilities bill quick and effortless
Outages
- Easily report an outage, view a map of power outages in your area, and check your outage restoration status
Your Account
- Manage your account from anywhere
- Receive notifications when your monthly bill is ready and confirmation when it’s been paid
- Enroll in Paperless Billing, add account contacts, set threshold notifications, and more
From the developer’s store description.
For developers and the curious
The full report
The evidence, sources, measurements and versions behind every label above.
Findings and evidence
Not yet tested. No analysis has been published for this app. A missing label is not a clean bill of health.
What reviewers report
No review analysis published for this app.
Measurements
“Not assessed” means we could not measure it. It is never a zero and never a pass.
From store data and reviews
Developer replies to reviews
Not assessed
Fewer than 50 reviews scanned — too few to state a rate
Price in the store description
The store description doesn’t list prices (most don’t)
Cancelling, in the store description
The store description doesn’t say how to cancel (most don’t)
Themes reported by reviewers
Not assessed
This app's reviews have not been assessed yet
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the app package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.
Sensitive permissions
Not assessed
No package has been scanned for this app
Analytics or tracking SDKs in the scanned package
Not assessed
No package has been scanned for this app
Advertising SDKs in the scanned package
Not assessed
No package has been scanned for this app
How we know
Supporting measurements: not a complete list of possible harms or positives. Measurement vocabulary 1.4 · how these are measured
Versions and dates analysed
Not yet tested. No analysis has been run for this app, so there is no version or date to report.
Store update history
Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.
Assessment record
- Status
- Not yet tested
- App identifier
knoxville-utilities-board-kub- Sources used
- None recorded
- Reviews read
- None recorded
- Package examined
- No package scan
- Human inspection
- Not completed
How we know
- Measurement vocabulary
- 1.4
Store facts
What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.
App Store
- Store rating
- 2.96 ★ · 50 ratings
- Version
- 2.10.0
- Updated
- 4 Jun 2026
- Price
- Free
- Age rating
- 4+
- Size
- 14 MB
- Developer
- Knoxville Utilities Board
- Category
- Utilities
- Listing price
- Free
No itemized purchase list is available for this listing.
Method and limits
What a missing label means
Not yet tested. No analysis has been published for this app, so there is no method to describe for it yet. A missing label is not a clean bill of health: it means nothing has been read, not that nothing is wrong.
Limits of this report
- A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
- Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
- Not assessed is a state. It is never a zero and never a pass.
- A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A human review gives an app hands-on, recorded measurements. None has been run for this app. Hands-on inspections are not yet open.
Request a correction
Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.