Appworthy

Lenovo

For Android 5.0 and above.

Lenovo Inc.
Get it onGoogle Play
Google Play rating3.7★57.6K ratings
PriceFreeListed price
Age4+Store age rating
CategoryUtilities
DeveloperLenovo Inc.

What we found

Full report

Some warnings 2 things we found but could not confirm. Nothing confirmed. Checked: 400 reviews, the Android app’s code and the store listing.

Money

  • Free to download.

Positives

From our automated analysis, 25 Oct 2026. Every label links to its evidence in the full report below.

This analysis describes version 11.2.0.0813 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-25 .

The store currently lists version 11.2.0.0813, updated 2026-10-15.

Preview

Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5Screenshot 6Screenshot 7Screenshot 8

Store screenshots supplied by the developer.

About this app

For Android 5.0 and above.

Find support for your Lenovo PC, tablet, smartphone, data center, and other Lenovo and Motorola devices. Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more.

Your ‘One-Stop’ Lenovo app

Lenovo Help can be installed on any Android-based device. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand.

What’s New

• Have access to Lenovo product shop and services, all in one place

• Reorganize original Lenovo Support features

• Add a new 'Shop' section allowing users to explore, search, and purchase Lenovo products

• Integrate a unified Lenovo account in the new 'Me' section

• Update new UI…

From the developer’s store description.

For developers and the curious

The full report

The evidence, sources, measurements and versions behind every label above.

Findings and evidence

3 published · 4 shown, not confirmed

Context 1

Facts that add context without being a charge.

Asks for more sensitive permissions than similar apps

Measured

Requests 7 sensitive permissions (ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION, CAMERA, READ_EXTERNAL_STORAGE, READ_PHONE_STATE, RECORD_AUDIO, SYSTEM_ALERT_WINDOW); the median for 456 scanned apps in Tools is 3

Sources
The app manifest
Agreement
A measured fact from one deterministic, checkable source.
Where measured
Found in the Android app’s package
Definition

The package requests substantially more of the device's sensitive permissions than the typical app in its category. This is a measurement, not an accusation: a permission is granted because a feature needs it, and a wide request list is a reason to look rather than a finding on its own.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Positives 2

Specific evidence of a useful property, within the stated scope.

No advertising SDKs

Measured

No advertising or mediation SDK among the 4 SDKs detected in the package

Sources
SDKs in the app package
Agreement
A measured fact from one deterministic, checkable source.
Where measured
Found in the Android app’s package
Definition

No advertising or mediation SDK of any kind was found in the package.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Developer says data deletion can be requested

Measured

The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

Sources
The app's own on-screen text and the store listing
Agreement
A measured fact from one deterministic, checkable source.
Where measured
Found in the Android app’s package. From the Google Play listing
Definition

The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.

Open evidence

One source only — shown, not confirmed 4

Open observations that have not cleared the evidence bar.

Hard to cancel

One source only

The app's own text says: "Success"

Sources
The app's own on-screen text
Agreement
Only one kind of source so far. Shown, not counted.
Where measured
Found in the Android app’s package

This observation has not cleared the required evidence standard.

Definition

Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Trial terms not stated in the app's own text

One source only

Offers a trial ("Make sure you have the coverage you need for your new investment!") and states no renewal price, renewal date or auto-renew notice anywhere in the app's own text

Sources
The app's own on-screen text
Agreement
Only one kind of source so far. Shown, not counted.
Where measured
Found in the Android app’s package

This observation has not cleared the required evidence standard.

Definition

The app's own screens offer a free trial without stating, beside it, what happens when the trial ends. Read this as context rather than as a charge: renewal terms are normally shown on the store's purchase sheet instead, which we cannot see, and we can only observe one kind of evidence for this — so it is shown, but never counted as a charge.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Usable without an account

One source only

The app's own text says: "(Latest)"

Sources
The app's own on-screen text
Agreement
Only one kind of source so far. Shown, not counted.
Where measured
Found in the Android app’s package

This observation has not cleared the required evidence standard.

Definition

The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Works offline

One source only

The app's own text says: "The data will not be retained after you leave. Are you sure you want to leave this page?"

Sources
The app's own on-screen text
Agreement
Only one kind of source so far. Shown, not counted.
Where measured
Found in the Android app’s package

This observation has not cleared the required evidence standard.

Definition

The app's own copy describes working without a connection — offline mode, downloading for offline use, or content saved for later. Shown because readers filter on it; it is a feature, not a fairness property, and never counts for or against an app.

How we know

Package artefact

sha256:270f3f4f64f56dda6d553c07fcffbc35ccb427e84b29278125f6f3a664833e4e

Nothing was published as a thing to watch for in this assessment. That is not a finding that nothing is wrong with the app.

What reviewers report

400 reviews read · 0 review-based observations

No review-based observation is published in this assessment. That does not establish that reviewers had no problems.

Measurements

8 measured · 0 not assessed

“Not assessed” means we could not measure it. It is never a zero and never a pass.

From store data and reviews

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
The store description doesn’t list prices (most don’t)
Cancelling, in the store description
The store description doesn’t say how to cancel (most don’t)
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
Under 65% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the app package we scanned

Android package 11.2.0.0813, scanned 25 Oct 2026. These describe that package, not the current store version.

Sensitive permissions
6 or more requested
Counted against a fixed list of eighteen sensitive Android permissions: sixteen runtime permissions, among them location, camera, microphone, contacts and SMS, and two the user must switch on in system settings, drawing over other apps and usage access. Requesting one is not itself a finding.
Analytics or tracking SDKs in the scanned package
1–2 found
Advertising SDKs in the scanned package
None found
Counted as distinct SDKs in the package we scanned. One mediation bundle can contribute several, so this is not a count of advertisers.
How we know

Supporting measurements: not a complete list of possible harms or positives. Measurement vocabulary 1.4 · how these are measured

Versions and dates analysed

Assessed 25 Oct 2026

This analysis describes version 11.2.0.0813 of the app (the version number recorded inside the package we inspected), analyzed 2026-10-25 .

The store currently lists version 11.2.0.0813, updated 2026-10-15.

Store update history

Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.

Google Play

Version 11.2.0.0813 · 2026-10-15

No release notes were provided for this version.

Assessment record

Status
Automated analysis
App identifier
lenovo
Assessment date
25 Oct 2026
Sources used
5 independent signals: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest and the store listing
Reviews read
400
Package examined
Android · 11.2.0.0813 · scanned 25 Oct 2026
Human inspection
Not completed

Assessed 2026-10-25 from 400 user reviews, the app's package and the store listing.

How we know
Measurement vocabulary
1.4

How this page was produced

Analyzed 2026-10-25 Version analyzed: 11.2.0.08135 independent signals400 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, SDKs in the app package, the app's own on-screen text, the app manifest and the store listing. Not yet checked: the store privacy disclosure.

Store facts

Google Play

What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.

Google Play

Store rating
3.69 ★ · 57,601 ratings
Version
11.2.0.0813
Updated
15 Oct 2026
Price
Free
Age rating
4+
Size
Not supplied
Open in Google Play
Developer
Lenovo Inc.
Category
Utilities
Listing price
Free

No itemized purchase list is available for this listing.

Method and limits

What this report can and cannot show

How the automated analysis works

This assessment is produced automatically. Five independent signals are read — user reviews, SDKs in the app package, the app's own on-screen text, the app manifest and the store listing — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

Limits of this report

  • A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
  • Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
  • Not assessed is a state. It is never a zero and never a pass.
  • A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A hands-on test can confirm or contradict a finding and adds its own measurements; it does not change a measurement row. Hands-on inspections are not yet open.
Review thresholds Read the methodology For developers

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