“Won’t stop charging me — Downloaded this app thinking it was google lens in order to reverse search an item. It didn’t do what I wanted it to so I tried canceling after the free trial and now it will not stop charging me $8.99 per week…”
Public review signal · 187 reviews scanned · scope limited to review patterns.
4.6 ★12,203 ratings
—Downloads
4+Age rating
128 MBApp size
FreeIn-app purchases
About this app
Discover the world through your camera with Lens, the smart visual search app that helps you identify objects, search images, find products, translate text, recognise landmarks, explore people, and discover information instantly. Simply snap a photo, upload an image, or scan a screenshot to unlock powerful image recognition, reverse image search, and visual lookup tools in seconds. Whether you're travelling abroad, shopping online, identifying plants, searching for products, translating signs, finding the source of an image, or exploring artworks and landmarks, Lens helps you find exactly what you're looking for with fast, accurate results from across the web. No complicated searches. No endless typing. Just point, scan, and discover.
► WHY LENS IS DIFFERENT Unlike traditional search engines, Lens allows you to search using images instead of words.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Says how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Trial converts to a charge5 reviews · user report
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“What a joke — I use the free trial and I could not provide me with results and because I canceled the subscription on the day of free trial ended the company absolutely refuses to refund me my money, and will not speak with me or give me…”
“FRAUDULENT APP! does not give free trial and immediately charges person. — I wanted to try the three day trial to see if the app was providing all of the editing tools I would need do the specific app I was looking for. I signed up for 3…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 3.1.16.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.