Appworthy
App Store
Version 10.18 · 2026-10-05
Bug fixes and stability improvements
Version 10.17 · 2026-09-21
Bug fixes and stability improvements
No findings published
App Store rating4.7★104.9K ratings
PriceFreeListed price
Age4+Store age rating
Size373 MBiPhone download
CategoryProductivity
Developer1&1 Mail & Media Inc.
At a glance
Full reportThings to watch for 0
Nothing published. That is not a guarantee the app is problem-free.
Positives 0
No specific positive published.
From our automated analysis, 7 Oct 2026.
This analysis describes version 10.17 of the app, analyzed 2026-10-07 . The app may have changed since.
The store currently lists version 10.18, updated 2026-10-05.
The app has been updated since this analysis. The findings on this page describe version 10.17, not the version now listed on the store.
The developer’s release notes for the newer versions, where we hold them, are in Versions and dates analysed.
Preview
Store screenshots supplied by the developer.
About this app
The mail.com mail app for iPhone and iPad lets you take your email and cloud wherever you go.
The mail.com mail app brings comprehensive functionality to your mobile device. Perfect for iPhone and iPad users, the email app from mail.com puts a wealth of productivity tools directly into your hand. Check all your email addresses and view your cloud documents from one centralized mailbox – wherever you go. Enable push notifications to ensure you never miss an important message again. Discover the many features of the mail.com email app and get your emails whenever you need them, wherever you are.
What customers are saying:
"Everything you could wish for. Simply open, read, delete, done. No frills or 1000 options to subscribe or play. Thanks"
"Good stuff. The way email should work today!"
"Cool.…
From the developer’s store description.
For developers and the curious
The full report
The evidence, sources, measurements and versions behind every label above.
Findings and evidence
This assessment published no findings. That is a statement about what the evidence we had could show, not a clearance of the app.
What reviewers report
No review-based observation is published in this assessment. That does not establish that reviewers had no problems.
Measurements
Supporting measurements. They are not a complete list of possible harms or positives. “Not assessed” means we could not measure it — never zero, never a pass.
From store data and reviews
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the app package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.
Sensitive permissions
Not assessed
No package has been scanned for this app
Analytics or tracking SDKs in the scanned package
Not assessed
No package has been scanned for this app
Advertising SDKs in the scanned package
Not assessed
No package has been scanned for this app
Measurement vocabulary 1.4 · how these are measured
Versions and dates analysed
This analysis describes version 10.17 of the app, analyzed 2026-10-07 . The app may have changed since.
The store currently lists version 10.18, updated 2026-10-05.
The app has been updated since this analysis. The findings on this page describe version 10.17, not the version now listed on the store.
Release notes for the newer versions, in the developer’s own words:
Version 10.18 · 2026-10-05
Bug fixes and stability improvements
Store update history
Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.
Assessment record
- Status
- Automated analysis
- App identifier
mail-com-apple-461316429- Assessment date
- 7 Oct 2026
- Sources used
- 3 independent signals: user reviews, the store listing and the store privacy disclosure
- Reviews read
- 300
- Package examined
- No package scan
- Measurement vocabulary
- 1.4
- Human inspection
- Not completed
Assessed 2026-10-07 from 300 user reviews, the store listing and its privacy label. We have not scanned the app's package, so nothing on this page was read from inside the app itself.
How this page was produced
Analyzed 2026-10-07 Version analyzed: 10.173 independent signals300 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.
Store facts
What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.
App Store
- Store rating
- 4.71 ★ · 104,928 ratings
- Version
- 10.18
- Updated
- 5 Oct 2026
- Price
- Free
- Age rating
- 4+
- Size
- 373 MB
- Developer
- 1&1 Mail & Media Inc.
- Category
- Productivity
- Listing price
- Free
No itemized purchase list is available for this listing.
Method and limits
How the automated analysis works
This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.
No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.
There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.
Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.
Limits of this report
- A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
- Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
- Not assessed is a state. It is never a zero and never a pass.
- A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A hands-on test can confirm or contradict a finding and adds its own measurements; it does not change a measurement row. Hands-on inspections are not yet open.
Request a correction
Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.