“Used to be decent, no longer works on iOS and support is horrendous — The mobile app worked fine for years, but suddenly stopped working on all my iOS devices. Takes a week to get any response from support and they keep sending out the…”
Independent automated assessment · 3 signal sources · 501 reviews scanned · analyzed 2026-10-05.
4.9 ★51,647 ratings
—Downloads
17+Age rating
312 MBApp size
FreeIn-app purchases
About this app
Get more opens, clicks, and sales with the #1 email marketing and automation platform*
Intuit Mailchimp's mobile app can help you market smarter and grow your business faster from day one. With Mailchimp, you'll never miss an opportunity to make a sale, bring customers back, find new subscribers, or share your brand's mission.
Marketing CRM and Inbox - Engage with your customers, grow your audience, and build relationships. Add contacts from your device, scan business cards, or import them from files on your phone, Google Drive, or Dropbox. Track audience growth and view insights about individual contacts. Call, text, and email directly from the app to keep track of communication. Record notes and add tags after every interaction to remember the important details.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2026.19 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2026.19, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 5 distinct reviewers (1.0% of 501 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Overpriced and outdated — I’ve been using MailChimp since 2014 and their prices keep increasing to the point they haven’t introduced any new additions or features to an already stale platform. Their prices are too unreasonable to keep…”
“Data can’t be exported — Mailchimp makes it very complicated to export your account dara if you ever decide to leave. They renamed the files to “image-jpg” instead of “image.jpg” for example. Also lost all the HTML templates. Support…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2026.19.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.