Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.

MetLife US

Business

MetLife
No findings published
App Store rating4.2★25.4K ratings
PriceFreeListed price
Age12+Store age rating
Size24 MBiPhone download
CategoryProductivity
DeveloperMetLife

At a glance

Full report

Things to watch for 0

Nothing published. That is not a guarantee the app is problem-free.

Positives 0

No specific positive published.

From our automated analysis, 12 Oct 2026.

This analysis describes version 3.0.56 of the app, analyzed 2026-10-12 . The app may have changed since.

The store currently lists version 3.0.57, updated 2026-10-12.

The app has been updated since this analysis. The findings on this page describe version 3.0.56, not the version now listed on the store.

The developer’s release notes for the newer versions, where we hold them, are in Versions and dates analysed.

Preview

Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5Screenshot 6Screenshot 7Screenshot 8

Store screenshots supplied by the developer.

About this app

Manage your benefits anytime, anywhere, with the MetLife US App. Designed to align with the MyBenefits web experience, the app provides convenient access to the tools and information you need, all in one place, plus enhanced features and functionality.

Key Features:

Dental

• View coverage and claims

• Find a dentist

• Get personalized treatment estimates

• Access your ID card

Disability

• File and manage claims

• View claim details and status updates

• Contact your case manager

• Upload documents securely

• Update direct deposit information

Additional Benefits

Access information for a variety of MetLife products, including:

• Group Life Insurance

• Supplemental Health Benefits

• Group Legal Plans

• Vision Coverage

• And more

For additional product information and benefit resources, visit MetLife.com

From the developer’s store description.

For developers and the curious

The full report

The evidence, sources, measurements and versions behind every label above.

Findings and evidence

No findings published
This assessment published no findings. That is a statement about what the evidence we had could show, not a clearance of the app.

What reviewers report

55 reviews read · 0 review-based observations

No review-based observation is published in this assessment. That does not establish that reviewers had no problems.

Measurements

5 measured · 3 not assessed

Supporting measurements. They are not a complete list of possible harms or positives. “Not assessed” means we could not measure it — never zero, never a pass.

From store data and reviews

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the app package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.

Sensitive permissions
Not assessed
No package has been scanned for this app
Analytics or tracking SDKs in the scanned package
Not assessed
No package has been scanned for this app
Advertising SDKs in the scanned package
Not assessed
No package has been scanned for this app

Measurement vocabulary 1.4 · how these are measured

Versions and dates analysed

Assessed 12 Oct 2026

This analysis describes version 3.0.56 of the app, analyzed 2026-10-12 . The app may have changed since.

The store currently lists version 3.0.57, updated 2026-10-12.

The app has been updated since this analysis. The findings on this page describe version 3.0.56, not the version now listed on the store.

Release notes for the newer versions, in the developer’s own words:

Version 3.0.57 · 2026-10-12
New app logo and minor bug fixes.

Store update history

Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.

App Store

Version 3.0.57 · 2026-10-12
New app logo and minor bug fixes.
Version 3.0.56 · 2026-08-18
Welcome to the redesigned MetLife US App Discover more than a modern design. Your enhanced experience includes additional functionality, features and convenient access to even more tools and services available through MyBenefits.

Assessment record

Status
Automated analysis
App identifier
metlife-us
Assessment date
12 Oct 2026
Sources used
3 independent signals: user reviews, the store listing and the store privacy disclosure
Reviews read
55
Package examined
No package scan
Measurement vocabulary
1.4
Human inspection
Not completed

Assessed 2026-10-12 from 55 user reviews, the store listing and its privacy label. We have not scanned the app's package, so nothing on this page was read from inside the app itself.

How this page was produced

Analyzed 2026-10-12 Version analyzed: 3.0.563 independent signals55 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.

Store facts

App Store

What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.

App Store

Store rating
4.17 ★ · 25,423 ratings
Version
3.0.57
Updated
12 Oct 2026
Price
Free
Age rating
12+
Size
24 MB
Open in App Store
Developer
MetLife
Category
Productivity
Listing price
Free

No itemized purchase list is available for this listing.

Method and limits

What this report can and cannot show

How the automated analysis works

This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

Limits of this report

  • A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
  • Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
  • Not assessed is a state. It is never a zero and never a pass.
  • A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A hands-on test can confirm or contradict a finding and adds its own measurements; it does not change a measurement row. Hands-on inspections are not yet open.

Request a correction

[email protected]

Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.