“OVERCHARGE — Intentionally overcharged and threatened with being sent to court what the actual f this is a scam and they authorize a ton of money for parking tf”
Independent automated assessment · 3 signal sources · 511 reviews scanned · analyzed 2026-10-05.
4.9 ★45,168 ratings
—Downloads
4+Age rating
87 MBApp size
FreeIn-app purchases
About this app
USING METROPOLIS IS EASY With Metropolis, paying for parking is as easy as driving in and driving out. Just open the app and sign up by adding your license plate and payment method.
JUST DRIVE IN AND PARK Just drive in to any Metropolis location to start your visit. You'll receive a notification that you've arrived.
TRANSPARENT PRICING With Metropolis, parking rates and price estimates are available before you park. Once your visit starts, you can extend your stay or change your payment method remotely.
JUST DRIVE OUT TO PAY When you've finished parking, just drive out to pay automatically. We'll send you a receipt after every visit, and you can access your complete parking history at any time.
FIND FREE OR DISCOUNTED PARKING Look for a Metropolis sign at participating retailers near your parking location. From your visit page, simply scan the QR code to apply the discount.…
Preview
Real screenshots from the store listing.
Independent evidence report
The evidence behind this assessment
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 3.4.2 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 3.4.2, updated 2026-09-28.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
2 themes reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
90% or more five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
The catch list 1
Charges we publish at a strength we stand behind: measured from an artefact, agreed by independent sources, or reported by enough users to clear that charge's own published bar.
Reported by users: Reports of unexpected charges
A large number of reviewers report being charged when they did not expect it — including being charged after cancelling during a free trial, or when a trial turned into a paid plan without warning. We cannot see anyone's billing, so this is published as an attributed user report: what reviewers say, and how many of them said it.
What we saw: Raised by 34 distinct reviewers — 6.7% of the 511 reviews scanned on this store leg (App Store).
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 5 distinct reviewers (1.0% of 511 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Horrible customer service — It’s just AI customer service. You can go back and forth for weeks and they just won’t have any idea what you’re saying. If you’re ever double charged just forget it. You’ll never get paid back.”
“Unauthorized Charges!! — I am so disgusted with these people. We are staying at a hotel on vacation. The hotel charges a per day parking rate. Metropolis has been charging my card each time I park in the garage without me authorizing…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 3.4.2.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.