Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Independent automated assessment · 3 signal sources · 516 reviews scanned · analyzed 2026-10-05.
4.4 ★137,622 ratings
—Downloads
17+Age rating
48 MBApp size
FreeIn-app purchases

About this app

The My CenturyLink app brings management of your account and services into one easy place.

You can use the app to: • Connect your new service quickly with modem self-install. • View and manage your bill payment with convenience and ease. • Check your services, upgrade your Internet speed (if available in your area). • Manage your settings. • Visit Support to troubleshoot or optimize your service through self-help tools and videos. • Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service. • Plus, so much more.…

Preview

Real screenshots from the store listing.

8 screenshots
My CenturyLink screenshot 1
My CenturyLink screenshot 2
My CenturyLink screenshot 3
My CenturyLink screenshot 4
My CenturyLink screenshot 5
My CenturyLink screenshot 6
My CenturyLink screenshot 7
My CenturyLink screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Automated analysis in progress

Which version this describes

When we ran this analysis, and what the store lists now.

This analysis describes version 5.6.1 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 5.6.1, updated 2026-10-02.

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

One source only — shown, not confirmed 2

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

From the store listing: Usable without an account
One source onlyShown, not confirmed — the only source is the store privacy disclosure.view evidence
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (6 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Reported by users: Price keeps rising
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 7 distinct reviewers (1.4% of 516 reviews scanned)

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Price keeps rising
“Stop raising the price! — Stop raising the price!”
4★ · App Store · 2026-09-28
Price keeps rising
“Double increase — They increased the price twice with in a year from $73 a month to $87. And they aren’t even giving us faster internet speeds for this price.”
1★ · App Store · 2026-06-07
Price keeps rising
“AT&T service now is awful — Since AT&T took over, the service has suffered tremendously and the price went up. Looking for someone else this week. Really miss CenturyLinks fast service. Had them for 9 years. So sad AT&T is so subpar.”
1★ · App Store · 2026-02-16

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 5.6.1.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.