Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
Appworthy

My Firestone

Firestone Complete Auto Care

Bridgestone Retail Operations, LLC
No findings published
Download on theApp Store
App Store rating4.8★60K ratings
PriceFreeListed price
Age4+Store age rating
Size75 MBiPhone download
CategoryLifestyle
DeveloperBridgestone Retail Operations, LLC

At a glance

Full report

Things to watch for 0

Nothing published. That is not a guarantee the app is problem-free.

Positives 0

No specific positive published.

From our automated analysis, 9 Oct 2026.

This analysis describes version 7.2.0 of the app, analyzed 2026-10-09 . The app may have changed since.

The store currently lists version 7.2.0, updated 2026-08-15.

Preview

Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5Screenshot 6Screenshot 7Screenshot 8

Store screenshots supplied by the developer.

About this app

Take Control of Your Car

Now, you can take our crew with you! The all-new app from Firestone Complete Auto Care helps you stay on top of vehicle maintenance, track service appointments, request roadside assistance, even get special offers and deals.…

From the developer’s store description.

For developers and the curious

The full report

The evidence, sources, measurements and versions behind every label above.

Findings and evidence

0 published · 1 shown, not confirmed

One source only — shown, not confirmed 1

Open observations that have not cleared the evidence bar.

Usable without an account

One source only

The store privacy disclosure (3 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.

Sources
The store privacy disclosure
Agreement
Only one kind of source so far. Shown, not counted.
Where measured
From the App Store privacy disclosure

This observation has not cleared the required evidence standard.

Definition

The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.

Open evidence

Nothing was published as a thing to watch for in this assessment. That is not a finding that nothing is wrong with the app.

What reviewers report

350 reviews read · 0 review-based observations

No review-based observation is published in this assessment. That does not establish that reviewers had no problems.

Measurements

5 measured · 3 not assessed

Supporting measurements. They are not a complete list of possible harms or positives. “Not assessed” means we could not measure it — never zero, never a pass.

From store data and reviews

Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
No theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the app package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence, not a finding.

Sensitive permissions
Not assessed
No package has been scanned for this app
Analytics or tracking SDKs in the scanned package
Not assessed
No package has been scanned for this app
Advertising SDKs in the scanned package
Not assessed
No package has been scanned for this app

Measurement vocabulary 1.4 · how these are measured

Versions and dates analysed

Assessed 9 Oct 2026

This analysis describes version 7.2.0 of the app, analyzed 2026-10-09 . The app may have changed since.

The store currently lists version 7.2.0, updated 2026-08-15.

Store update history

Each store’s release notes, as the developer wrote them. They are the developer’s words, not ours.

App Store

Version 7.2.0 · 2026-08-15
1. Visual updates to the service list: We’ve made a few small visual improvements to the service list for a cleaner, more consistent experience. 2. Updates for Pilot Programs: We're providing enhancements in select markets to support upcoming features.

Assessment record

Status
Automated analysis
App identifier
my-firestone-apple-503947184
Assessment date
9 Oct 2026
Sources used
3 independent signals: user reviews, the store listing and the store privacy disclosure
Reviews read
350
Package examined
No package scan
Measurement vocabulary
1.4
Human inspection
Not completed

Assessed 2026-10-09 from 350 user reviews, the store listing and its privacy label. We have not scanned the app's package, so nothing on this page was read from inside the app itself.

How this page was produced

Analyzed 2026-10-09 Version analyzed: 7.2.03 independent signals350 reviews scannedConfidence: HighNot human-reviewedVocabulary v1.13Methodology v1.3
Signals run: user reviews, the store listing and the store privacy disclosure. Not yet checked: SDKs in the app package, the app's own on-screen text and the app manifest.

Store facts

App Store

What the stores publish. Store ratings are the stores’ numbers, not Appworthy’s, and are never averaged across stores.

App Store

Store rating
4.84 ★ · 60,041 ratings
Version
7.2.0
Updated
15 Aug 2026
Price
Free
Age rating
4+
Size
75 MB
Open in App Store
Developer
Bridgestone Retail Operations, LLC
Category
Lifestyle
Listing price
Free

No itemized purchase list is available for this listing.

Method and limits

What this report can and cannot show

How the automated analysis works

This assessment is produced automatically. Three independent signals are read — user reviews, the store listing and the store privacy disclosure — and each candidate finding is filed under the sources that support it.

No charge stands on one kind of evidence — with one published exception. A finding is either a measured fact that anyone can reproduce (an ad SDK is in the package; every subscription bills weekly; the privacy label omits a tracker we can see), or it is an interpretation — and an interpretation needs independent sources to agree before it reaches the catch list. The exception is a harm only users can see: a charge may publish from reviews alone, as “Reported by N users”, once enough reviewers raise it to clear that charge’s own published bar. That agreement rule is what replaced the human reviewer, not a model’s confidence.

There is no overall score, on purpose. A 0–99 number was published here until 2026-09-15. It was withdrawn because it discriminated too weakly to be the instrument — 44.7% of every pair of apps tied — and because a single number is a verdict where a count is an observation. What publishes instead is a row of measurements, each of which says what was counted and, where we could not look, says that instead.

Findings under One source only are real reports we do not stand behind as findings. They are shown because withholding them entirely would hide a genuine complaint, and labelled because publishing them as charges would be an accusation off a single source.

Limits of this report

  • A package scan is static. It identifies code and text in one Android build. It does not measure a live ad session, test a deletion request, or count the steps needed to cancel.
  • Reviews keep their sample. A review-only charge shows distinct reviewers, the share and the sample size, and is published only once it clears that label’s published threshold. Calibration labels are machine-drafted and not yet confirmed by a person.
  • Not assessed is a state. It is never a zero and never a pass.
  • A missing label is not a clean bill of health. It means the evidence did not support one, not that the app is problem-free.
Not yet human-reviewed. A hands-on test can confirm or contradict a finding and adds its own measurements; it does not change a measurement row. Hands-on inspections are not yet open.
Review thresholds Read the methodology For developers

Request a correction

[email protected]

Write to [email protected], or use the form. Name the finding, the app version and the evidence that needs correcting. Factual corrections are free and never depend on buying anything.

Report a factual error — free Email a correction