“Free pickup is NOT FREE — HEB needs to state this clearly in the app. Each item will have up to _% price increase if picking up!!”
Independent automated assessment · 3 signal sources · 930 reviews scanned · analyzed 2026-10-05.
4.7 ★86,979 ratings
1M+Downloads
12+Age rating
246 MBApp size
FreeIn-app purchases
About this app
The My H-E-B app offers new ways to save time and money, whether you shop online or in H-E-B stores.
SAVE TIME - Convenient curbside pickup, in as little as 2 hours - Grocery delivery, with same-day options available - Shopping lists to plan meals and more - In-store maps to find items fast - Reorder your top items from your past orders - Manage prescriptions for you and your family, including refills and delivery
SAVE MONEY - Personalized coupons, just for you - Redeem digital coupons online or in store - Browse your store’s weekly ad - Shop our everyday low prices
AND MORE - Explore our sprawling selection of fresh food and unique products - Discover shoppable recipes that make meal planning a cinch - Scan barcodes at home to quickly find items online - Pay with your SNAP EBT card for pickup and delivery
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
App Store
This analysis describes version 6.13.0 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 6.13.0, updated 2026-09-24.
Google Play
This analysis describes version 2.86.0.52 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 2.86.0.52, updated 2026-09-22.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
Positive evidence 1
Things this app does right, published at the same strengths as the catch list.
Developer says data deletion can be requested
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 5 distinct reviewers (1.0% of 513 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Price Hiking on Pickup — They are so shady and criminal. They price hike all the items on pick up. With delivery I kind of get it but with pick up absolutely unacceptable and shady. What is the point if I’m still picking up my groceries?…”
“This is a review for their prices. — Yall claim to be so about the community of Texas and act like you like people but yall are just another corporation honestly, the prices have been rising every two weeks for years now and yall just…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 6.13.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.