“STEALING MY MONEY — ALWAYS HIKING UP THE INTERNET PRICE:THIEVES”
Independent automated assessment · 3 signal sources · 574 reviews scanned · analyzed 2026-10-05.
4.3 ★92,716 ratings
—Downloads
4+Age rating
89 MBApp size
FreeIn-app purchases
About this app
Introducing the all-new My Optimum app
Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:
• WiFi Management and Internet Troubleshooting Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders.
• Quick and Easy Bill Pay Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience
• Optimize your Speed Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 2.8 of the app, analyzed 2026-10-05 . The app may have changed since.
The store currently lists version 2.8, updated 2026-09-12.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
65–79% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 1
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Price keeps rising
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 9 distinct reviewers (1.6% of 574 reviews scanned)
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“Dishonest service — I find it incredible how dishonest this business is. I pay my bills on time every month. When the service price increased I called to see about getting a lower price. All that was offered was a lower price if I added…”
“BOOTY INTERNET — How does it make sense the longer someone is a customer with you the more they pay for your service? It seems it should be the opposite if it’s gonna change. Staying the same is better than hiking the price up every year…”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 2.8.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.