Real store listing. Store data comes from public listings; the assessment type and evidence coverage are labeled on this page.
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Independent automated assessment · 3 signal sources · 1,193 reviews scanned · analyzed 2026-10-05.
4.8 ★4,789,798 ratings
10M+Downloads
17+Age rating
236 MBApp size
FreeIn-app purchases

About this app

One app – all your services! We’ve made it even easier for residential customers to sign in and manage your Spectrum account with My Spectrum App.

Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Sign-up for paperless billing. • Find statements: Review previous billing statements and service history.

Do You Speak Spanish? • Toggle your language preferences from English to Spanish right in the app.

Manage Mobile Services • Check your Spectrum Mobile data usage and manage your plans. • Add and activate your new Mobile line.…

Preview

Real screenshots from the store listing.

8 screenshots
My Spectrum screenshot 1
My Spectrum screenshot 2
My Spectrum screenshot 3
My Spectrum screenshot 4
My Spectrum screenshot 5
My Spectrum screenshot 6
My Spectrum screenshot 7
My Spectrum screenshot 8

Independent evidence report

Evidence and review signals

This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.

Automated analysis in progress

Which version this describes

When we ran this analysis, and what the store lists now.

App Store

This analysis describes version 26.19.0 of the app, analyzed 2026-10-05 . The app may have changed since.

The store currently lists version 26.19.0, updated 2026-09-30.

Google Play

This analysis describes version 26.19.0 of the app, analyzed 2026-10-04 . The app may have changed since.

The store currently lists version 26.19.0, updated 2026-09-25.

What we measured

Each line is a measurement published as a measurement, never a verdict.

How these are measured

Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.

Developer replies to reviews
Replies to at least 1 review in 20
Price in the store description
States no price and billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.

In the package we scanned

No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.

Graded bands · predicate set 1.4 · how these are measured

What the analysis found

App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.

Methodology

Positive evidence 1

Things this app does right, published at the same strengths as the catch list.

Developer says data deletion can be requested
Measuredfrom the store listingview evidence
The developer's data-safety disclosure on the store states that users can request deletion of their data, or the app's own text offers a way to delete the account. This restates what the developer declares; it is not a test of whether deletion works. Apple publishes no equivalent disclosure, so on an Apple-only listing only the app's own text can support it.
What we saw: The developer's store data-safety disclosure states that data deletion can be requested; we have not seen a deletion control in the app's own text

One source only — shown, not confirmed 1

A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.

Reported by users: Price keeps rising
One source onlyShown, not confirmed — the only source is user reviews.view evidence
The price of the paid tier has been raised on existing users.
What we saw: Price keeps rising: raised by 8 distinct reviewers (3.1% of 257 reviews scanned)

Highlighted reviews

Representative public review excerpts shown as user reports, not Appworthy audit evidence.

Price keeps rising
“YOU PANDERING WOKE FOOLS PLAYING SPANISH ADS 2 ENGLISH AMRCNS!this review is for the app and spectrum as a whole. the app can be very confusing and logging in is also difficult threw spectrum. we left because spectrum keeps raising the…”
1★ · Google Play · 2026-09-30
Price keeps rising
“My bill went up from $39.99 to $50. Your App has no clue in showing me why. When you bought out Road Runner you jacked up the price immediately and Continous at a blistering rate. Must be why monopolies in certain neighborhoods are…”
1★ · Google Play · 2026-09-29
Price keeps rising
“You're getting more expensive! Why?”
1★ · Google Play · 2026-09-28

Assessment & version history

App changes and Appworthy events in one timeline.

Store listing updated to version 26.19.0.

What this app sells

Useful store-disclosed pricing, kept below the app listing.

Business modelFree

Prices and terms as disclosed by the store listing.