“Cancel line, speak to a person — Wait times are extremely long and there is no way to cancel a phone line online from your account, which is ridiculous because you have to wait so long for somebody to answer the phone and then they hang…”
Independent automated assessment · 3 signal sources · 548 reviews scanned · analyzed 2026-10-04.
4.7 ★221,104 ratings
—Downloads
17+Age rating
102 MBApp size
FreeIn-app purchases
About this app
Need a new life hack? Download the myCricket App!
Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.
What to Expect:
Account Home Screen No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.
Payments Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.
• Credit/Debit Card • Cricket Refill Card • Gift Cards • Apple Pay
Plans and Features Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.…
Preview
Real screenshots from the store listing.
Independent evidence report
Evidence and review signals
This is where the page changes from an app-store listing into an evidence report: findings, important reviews, pricing and a dated history.
Which version this describes
When we ran this analysis, and what the store lists now.
This analysis describes version 5.2.0 of the app, analyzed 2026-10-04 . The app may have changed since.
The store currently lists version 5.2.0, updated 2026-09-29.
What we measured
Each line is a measurement published as a measurement, never a verdict.
Each line is a measurement, published as a measurement. Where we have not looked, the line says so rather than reading as a zero.
Developer replies to reviews
Replies to fewer than 1 review in 20
Price in the store description
States a price and a billing period
Cancelling, in the store description
Does not say how to cancel
Themes reported by reviewers
1 theme reported
Counted from the reviews we have read for this app. "No theme reported" means no theme reached our reporting threshold — it is not a finding that nothing is wrong with this app, and we do not say it is.
Five-star share of ratings
80–89% five-star
Arithmetic on the stores' own published rating counts. It says nothing about why the ratings fall where they do.
In the package we scanned
No package has been scanned for this app, so nothing is published about what it ships. That is an absence of evidence about the app, not a finding about it.
Graded bands · predicate set 1.4 · how these are measured
What the analysis found
App-specific findings, grouped by what each one rests on. How they are graded lives on its own page.
One source only — shown, not confirmed 2
A single kind of evidence. We publish these because withholding them would be the bigger distortion, and we do not treat any of them as a finding we stand behind.
Reported by users: Hard to cancel
Cancelling the subscription is blocked, hidden, multi-step, or simply does not take effect.
What we saw: Hard to cancel: raised by 5 distinct reviewers (0.9% of 548 reviews scanned)
From the store listing: Usable without an account
The app's own screens offer a way past sign-up — guest access, skipping, or browsing before registering — rather than gating the product behind an account. The store's privacy disclosure is checked alongside it: that disclosure is self-reported, so it corroborates this credit rather than establishing it.
What we saw: The store privacy disclosure (10 entries) links no contact details or identifiers to the user — consistent with an app that does not require an account. Self-reported by the developer.
Highlighted reviews
Representative public review excerpts shown as user reports, not Appworthy audit evidence.
“No way to cancel a line on app or online!! — My son has moved to his own phone plan with another carrier and I’m trying to cancel his line. There is NO OPTION to cancel online and I loathe nothing more in the world than to have to call…”
“Can’t cancel without calling and a big ordeal — Why isn’t cancelling a line an easy process”
Assessment & version history
App changes and Appworthy events in one timeline.
Store listing updated to version 5.2.0.
What this app sells
Useful store-disclosed pricing, kept below the app listing.
Business modelFree
Prices and terms as disclosed by the store listing.